Barback at Mainsail Lodging and Development Fort Myers, FL

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
Basic life and disability plans
401k Retirement Plan
Paid Time Off
Holiday pay
Career training and development
Tuition Reimbursement
Bereavement leave
Employee Assistant Program
Employee Discounts
Employee Referral Bonus
Free Meals

Job Description

Mainsail Lodging and Development is a reputable hospitality company located in Fort Myers, Florida, known for its commitment to delivering exceptional service experiences within the lodging and entertainment sectors. The company operates multiple establishments, including the Luminary Hotel & Co., which integrates a high standard of guest service consistent with the core values of Mainsail Lodging and Development. The organization thrives on fostering a work environment that balances professionalism with a friendly, fun, and energetic atmosphere, encouraging staff to take their work seriously but not themselves, promoting both high-quality service and a positive workplace culture.

The role of Barback at Mainsail Lodging and Development is integral to supporting the bar operations at the Luminary Hotel & Co. As a Barback, you will play a critical role in ensuring that guests receive timely and exceptional service, supporting bartenders by preparing mixes and garnishes, maintaining cleanliness, and organizing bar supplies. The position requires a dynamic individual who can manage multiple tasks efficiently while maintaining an upbeat attitude and providing friendly interactions with patrons. You will be responsible for the upkeep of the bar area, including cleaning glasses and bar equipment, managing inventory, and assisting with loading and unloading supplies to ensure the bar is well-stocked and organized throughout shifts.

This role demands individuals who are passionate about hospitality and possess previous experience in related roles within the service industry, particularly in full-service restaurant environments. Candidates should be familiar with POS systems and understand the importance of proper lifting techniques, guest relations, sanitation, and safe alcohol service. The Barback must adhere strictly to state and federal liquor laws and company standards for safety and sanitation, demonstrating an ability to respond appropriately to guest concerns and operational challenges while maintaining professionalism.

The job is physically demanding, requiring the capacity to lift heavy items up to 30 pounds, stand or sit for extended periods, and work long hours when necessary. It also requires sharp mental faculties to handle stressful, high-pressure situations, make sound judgments quickly, multitask effectively, and work independently or as part of a team. The Barback must ensure that all opening, running, and closing duties are done efficiently each shift, including maintaining a safe, sanitary, and hospitable service atmosphere.

Mainsail Lodging and Development offers comprehensive benefits for full-time and part-time associates, emphasizing employee welfare and career growth. Full-time employees have access to medical, dental, and vision insurance, as well as flexible spending accounts, retirement plans, paid time off, and career development opportunities. The company supports inclusivity and equal employment opportunity, promoting a diverse workforce free from discrimination of any kind. Joining the team as a Barback at Mainsail Lodging and Development means becoming part of a vibrant hospitality community dedicated to excellence in service and employee satisfaction, with a workplace culture supporting continued learning and professional advancement.

Job Requirements

  • High school diploma or equivalent
  • minimum of one year experience in hospitality or related field
  • experience operating POS systems
  • knowledge of beer and spirits
  • ability to lift 30 pounds or more
  • ability to stand or sit for extended periods
  • clear communication skills
  • ability to work long and flexible hours including nights and weekends
  • ability to make quick sound judgments
  • ability to multitask and handle stressful situations
  • ability to work independently and as part of a team
  • maintain confidentiality
  • comply with all state and federal liquor laws
  • willingness to perform physical tasks including moving furniture and equipment

Job Qualifications

  • High school diploma or higher
  • previous hospitality experience required
  • minimum of one year related experience
  • experience with POS systems
  • familiarity with beer and spirits
  • proper lifting techniques
  • guest relations
  • sanitation and safety
  • safe alcohol service
  • full service restaurant operations

Job Duties

  • Provide service to bartenders in a timely manner
  • prepare all mixes and garnishes
  • ensure proper rotation of all liquor, beer, wine and consumable items
  • keep bar top clean and free of dirty glasses, trash, etc. throughout shift
  • keep back bar clean and organized
  • clean glasses, utensils, and bar equipment
  • clean all spills immediately and place all trash in proper receptacles
  • sweep and mop as needed
  • empty trash as necessary
  • assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage product
  • maintain opening/closing liquor, beer, wine and consumables par
  • ensure all stocking is complete, requisitions are filled out and any shortage of stock is reported
  • provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
  • light food running when applicable, ability to carry plates that may be warm or hot
  • recognize and cultivate regular guests and repeat business
  • respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
  • monitor potentially intoxicated and/or disruptive guests and promptly bring to a manager's attention
  • inform management of any complaint, comments or incident
  • ensure nightly/weekly and opening/running/closing duties are completed
  • record and report any equipment failure and/or safety hazards to management immediately
  • move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
  • comply with all safety and health department procedures and all state and federal liquor laws
  • maintain company safety and sanitation standards
  • assist and/or complete additional tasks as assigned by management

Job Criteria

Experience

Mid Level (3-7 years)


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