Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $14.00
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities
Job Description
Time Out Market is a vibrant division of Time Out Group plc, renowned for its exceptional food and cultural experiences that captivate guests, readers, and clients alike. Established as the world’s first food and cultural market experience based entirely on editorial curation, Time Out Market brings together the best local restaurants, bars, and cultural offerings under one roof. This unique concept combines decades of expert reviews and local knowledge to create an unparalleled experience that ensures quality and authenticity. Since its inception in 2014 in Lisbon, the market has become a major attraction, drawing millions of visitors annually and expanding to other major cities worldwide such as Miami, New York, Boston, Chicago, Montreal, Prague, and London-Waterloo. Time Out Market features the city’s top chefs, restaurateurs, and beverage experts, delivering high-quality fine food and drink at accessible prices in a dynamic, socially engaging environment.
As a Barback at Time Out Market, you will play a crucial role in supporting Bartenders and Beverage Runners to ensure an exceptional guest experience. This full-time role requires dedication, attention to detail, and a proactive approach to service. Your responsibilities will include maintaining cleanliness and organization behind the bar, preparing mixes and garnishes, ensuring proper stock rotation, assisting with guest orders, and providing timely service to both guests and staff. You will contribute to the smooth operation of the bar by handling glassware, managing spills, and supporting event and banquet setups. The role demands the ability to respond quickly and politely to guest inquiries, manage potentially disruptive situations professionally, and comply with safety and liquor laws. Working within a team oriented towards excellence and hospitality, you will help uphold Time Out Market's reputation as a premier food and cultural destination.
This position requires a candidate who is commercially astute, eager to engage in hospitality, and possesses strong communication skills. You must be adaptable, able to thrive in a fast-paced, busy environment, and committed to maintaining the highest standards of service and cleanliness. Time Out Group values diversity, creativity, and open collaboration and offers an inclusive culture where personal and professional growth is encouraged. As a Barback, you will be part of a globally recognized brand dedicated to enriching city experiences and promoting innovation in food and entertainment. This role is ideal for individuals who enjoy dynamic work settings, take pride in delivering quality service, and are passionate about contributing to memorable guest experiences.
As a Barback at Time Out Market, you will play a crucial role in supporting Bartenders and Beverage Runners to ensure an exceptional guest experience. This full-time role requires dedication, attention to detail, and a proactive approach to service. Your responsibilities will include maintaining cleanliness and organization behind the bar, preparing mixes and garnishes, ensuring proper stock rotation, assisting with guest orders, and providing timely service to both guests and staff. You will contribute to the smooth operation of the bar by handling glassware, managing spills, and supporting event and banquet setups. The role demands the ability to respond quickly and politely to guest inquiries, manage potentially disruptive situations professionally, and comply with safety and liquor laws. Working within a team oriented towards excellence and hospitality, you will help uphold Time Out Market's reputation as a premier food and cultural destination.
This position requires a candidate who is commercially astute, eager to engage in hospitality, and possesses strong communication skills. You must be adaptable, able to thrive in a fast-paced, busy environment, and committed to maintaining the highest standards of service and cleanliness. Time Out Group values diversity, creativity, and open collaboration and offers an inclusive culture where personal and professional growth is encouraged. As a Barback, you will be part of a globally recognized brand dedicated to enriching city experiences and promoting innovation in food and entertainment. This role is ideal for individuals who enjoy dynamic work settings, take pride in delivering quality service, and are passionate about contributing to memorable guest experiences.
Job Requirements
- High school diploma or equivalent
- Previous experience in a barback or similar hospitality role preferred
- Must be able to appear in uniform and on time for all scheduled shifts
- Strong communication skills
- Ability to handle fast-paced work environments
- Must comply with all safety and liquor laws
- Ability to lift and move equipment and inventory
- Must be legally eligible to work in the country
- Positive attitude and team player mindset
Job Qualifications
- Ability to perform basic mathematical equations
- Strong problem-solving skills
- Ability to communicate effectively and assertively in English, both verbally and in writing
- Ability to maintain confidentiality
- Demonstrate a positive attitude always
- Maintain an open and objective view
- Listen empathetically and be respectful
- Maintain composure and stay focused
- Maintain personal integrity
- Ability to work as a team, stay organized, handle multiple projects simultaneously, follow up and make accurate decisions
- Ability to work in a fast-paced, busy, and somewhat stressful environment
- Ability to work under pressure and meet deadlines
Job Duties
- Provide service to bartenders, beverage runners and guests in a timely manner
- Assist bartender with taking guest orders and ensuring proper product is served to guests
- Appear in uniform for all shifts at scheduled time
- Polish and wash glassware throughout the shift
- Prepare all mixes and garnishes
- Ensure proper rotation of all liquor, beer, wine and consumable items
- Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift
- Keep back bar clean and organized
- Clean all spills and waste immediately
- Sweep and mop as needed
- Place all trash in proper receptacles
- Proper setup and maintenance of event and or banquet function spaces
- Assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage product
- Ensure all stocking is complete, requisitions are filled out and any shortage of stock is reported
- Maintain opening/closing liquor, beer, wine and consumables par
- Inform management of any complaint, comments or incident
- Create and maintain service rapport
- Respond to guest inquiries and requests in a courteous and polite manner
- Anticipate guest needs
- Provide information to guests regarding our venues, menus and pricing
- Adhere to all company standard operating procedures
- Maintain all company service sequence standards
- Recognize and cultivate regular guests and repeat business
- Maintain line of sight/atmosphere control by circulating through your work area throughout shift
- Report any incidents of theft, vandalism, or violations
- Respond to guest concerns/complaints and correct errors or resolve complaints with a positive attitude
- Recognize and acknowledge when guests are becoming intoxicated and/or are intoxicated
- Monitor potentially intoxicated and/or disruptive guests and promptly bring to a manager’s attention
- Comply with all safety and health department procedures as well as company and/or departmental policies/procedures and all state and federal liquor laws
- Maintain company safety and sanitation standards
- Ensure nightly/weekly and opening/running/closing duties are completed
- Record and report any equipment failure and/or safety hazards to a manager immediately
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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