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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $25.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Hourly rate
discounted hotel rooms
Discounted food and beverage rates
Learning programs
Career development opportunities
Corporate social responsibility activities
Equal opportunity employer
Job Description
Accor is a global leader in hospitality, renowned for delivering exceptional guest experiences through its diverse portfolio of luxury and upscale hotels, resorts, and properties worldwide. As a prominent hotel group, Accor boasts a rich history of innovation and commitment to quality, setting the benchmark for excellence in the hotel and food & beverage industry. With a dedication to sustainable development and corporate social responsibility, Accor fosters a positive and inclusive work environment that values diversity and promotes employee growth across its global properties.
The role available is within one of Accor's distinguished properties, where the successful candidat... Show More
The role available is within one of Accor's distinguished properties, where the successful candidat... Show More
Job Requirements
- Must have minimum one year of customer service experience, preferably in upscale F&B environment
- Must have exceptional organizational qualities and skills
- Must have friendly, helpful, engaging manner
- Able to work flexible hours, weekends, and holidays
Job Qualifications
- Must have minimum one year of customer service experience, preferably in upscale F&B environment
- Must have exceptional organizational qualities and skills
- Must have friendly, helpful, engaging manner
- Able to work flexible hours, weekends, and holidays
Job Duties
- Consistently offer professional, friendly and engaging service
- Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments
- Quickly clear dirty table settings and prepare table for resetting
- Promptly and consistently reset all service ware as instructed
- Transport all dirty tableware from dining room to dishwashing area for proper cleaning
- Sweep floors between guests and service accordingly
- Clean up spills and debris off the floor during and between service
- Discard trash to appropriate location
- Maintain cleanliness and organization of workstations
- Ensure plate presentation as per standards
- Expedite food orders when necessary
- Engage and genuinely interact with guests while anticipating their needs
- Explain food and beverage items in detail to our guests
- Follow all hotel standards, LQA standards, and Forbes 5 Stars standards while conducting self-audits to ensure 100% compliance on all interactions with guests
- Act as point of contact between Front of the House and Heart of the House including Stewarding
- Support and assist Servers, Bartenders, Chefs, and Managers
- Control costs and waste
- Maintain order on pickup side of line
- Maintain cleanliness and organization of line
- Be proactive by assisting co-workers
- Serve courses correctly
- Be familiar with all menu items and aspects and services of the property
- Clear excess dishes on table to maintain clean and orderly appearance
- Exceed guests' expectations
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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