Job Overview
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Career development opportunities
Supportive team environment
Paid training
Job Description
Huna is a vibrant cocktail and bar establishment located in the heart of downtown Ann Arbor. Renowned for its commitment to setting a new standard in the cocktail and bar experience, Huna offers a sophisticated and welcoming atmosphere for guests seeking an extraordinary dining and social outing. Downtown Ann Arbor is a hub for food and drink enthusiasts, and Huna strives to stand out by providing exceptional service, a carefully curated menu, and a meticulously crafted ambiance that appeals to locals and visitors alike. Our team is dedicated to creating memorable moments for every guest who walks through our doors, emphasizing quality, hospitality, and professionalism in every aspect of the business.
We are currently seeking a dedicated and enthusiastic Bouncer/Doorperson to join our team. This role is crucial as you will be the first impression our guests receive upon arriving at Huna. Your primary responsibility will be managing crowd control by tracking incoming guests, updating our reservation system accurately, verifying state-approved identification, and ensuring that all patrons uphold the behavioral standards expected at our establishment. You will also provide guests with wait time updates and manage queues effectively to maintain a smooth and enjoyable experience for everyone.
As the Bouncer/Doorperson, you will be responsible not only for entry and exit management but also for maintaining a hospitable and professional demeanor throughout your interactions. This includes recognizing repeat guests, building rapport, and coordinating closely with wait staff to optimize seating options and guest flow. You will take pride in maintaining a clean and organized reception area and assisting with opening and closing duties as required.
This position requires an individual capable of working well under pressure during peak service hours, who demonstrates strong interpersonal communication skills and a positive, professional attitude. Familiarity with hospitality or customer service environments is preferred, though not mandatory. The ideal candidate will possess organizational skills, the ability to multitask and problem-solve efficiently, and a genuine enthusiasm for contributing as a proactive, team-oriented employee.
Huna values its team members and fosters a work culture that promotes consistent work habits, attention to detail, and a passion for delivering exemplary guest experiences. If you are someone who thrives in dynamic environments and enjoys interaction with diverse clientele, this role will offer a fulfilling and engaging career opportunity in a premier bar setting within Ann Arbor.
We are currently seeking a dedicated and enthusiastic Bouncer/Doorperson to join our team. This role is crucial as you will be the first impression our guests receive upon arriving at Huna. Your primary responsibility will be managing crowd control by tracking incoming guests, updating our reservation system accurately, verifying state-approved identification, and ensuring that all patrons uphold the behavioral standards expected at our establishment. You will also provide guests with wait time updates and manage queues effectively to maintain a smooth and enjoyable experience for everyone.
As the Bouncer/Doorperson, you will be responsible not only for entry and exit management but also for maintaining a hospitable and professional demeanor throughout your interactions. This includes recognizing repeat guests, building rapport, and coordinating closely with wait staff to optimize seating options and guest flow. You will take pride in maintaining a clean and organized reception area and assisting with opening and closing duties as required.
This position requires an individual capable of working well under pressure during peak service hours, who demonstrates strong interpersonal communication skills and a positive, professional attitude. Familiarity with hospitality or customer service environments is preferred, though not mandatory. The ideal candidate will possess organizational skills, the ability to multitask and problem-solve efficiently, and a genuine enthusiasm for contributing as a proactive, team-oriented employee.
Huna values its team members and fosters a work culture that promotes consistent work habits, attention to detail, and a passion for delivering exemplary guest experiences. If you are someone who thrives in dynamic environments and enjoys interaction with diverse clientele, this role will offer a fulfilling and engaging career opportunity in a premier bar setting within Ann Arbor.
Job Requirements
- High school diploma or equivalent
- 1+ years of experience in hospitality or customer service preferred but not required
- Ability to work flexible hours including nights and weekends
- Ability to stand for extended periods
- Ability to lift and move up to 30 pounds
- Strong communication skills
- Professional appearance and demeanor
- Basic computer skills
- Ability to interact courteously and effectively with diverse guests
- Ability to handle stressful situations calmly
- Must be at least 21 years old
- Valid identification verification skills
Job Qualifications
- 1+ years of experience in hospitality or customer service preferred but not required
- Strong interpersonal communication skills
- Able to work well under pressure during times of high-volume service
- Neat and organized on the floor during service
- Shows consistent work habits and a great work ethic
- Possess the ability to multitask and problem solve
- Able to speak appropriately and communicate to guests in a professional manner
- Proactive and enthusiastic team player working well with others
- Positive personality and a professional attitude
- Working knowledge of the menu and all available offerings
- Ability to add and subtract two-digit numbers and multiply and divide with 10s and 100s
- Ability to perform operations using units of American money and weight, volume, and distance measurements
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to apply common sense understanding to carry out detailed but straightforward instructions
- Ability to deal with problems involving a few concrete variables in standardized situations
- Knowledge of Microsoft Office and email
Job Duties
- Welcome guests to Bar Huna
- Open the front door for guests entering or leaving the bar when possible
- Provide accurate wait times and monitor waiting lists
- Manage the queue of guests waiting
- Use Tock effectively to maximize business
- Properly and consistently identify guests
- Recognize repeat guests and create hospitable rapport
- Discuss general key stats of Huna and Echelon
- Greet guests upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention such as children and elderly
- Thank guests as they leave and invite them to return
- Assist wait staff as needed
- Assist in opening and closing duties as assigned
- Perform other duties as assigned
Job Location
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