Bar and Service Manager

Wagamama is a globally recognized pan-Asian restaurant chain known for its vibrant and wholesome menu offerings, bringing fast, fresh and healthy food options to its guests. With a focus on creating a welcoming atmosphere, Wagamama operates with a philosophy rooted in continuous improvement, or "kaizen," ensuring every dish and every shift is better than the last. The company deeply values its people, encouraging a culture where each team member’s voice matters, effort is noticed, and growth is taken seriously. At Wagamama, employees don’t just work; they build skills, confidence, and careers alongside others who are passionate about their craft and committed to delivering exceptional dining experiences. This establishment is dedicated to fostering an environment where bold ideas are welcomed, learning never stops, and every interaction with guests is guided by genuine hospitality and respect.

The Bar + Service Manager role at Wagamama is a key leadership position responsible for overseeing all guest-facing operations in a high-volume pan-Asian restaurant setting. This includes managing the bar program, ensuring consistent and outstanding beverage execution, and maintaining smooth service flow across the dining room, bar, and kitchen. The manager acts as the critical link between these areas, harmonizing operations to deliver a seamless and memorable experience for guests. Alongside overseeing the team’s performance, the role supports Wagamama’s financial goals by managing labor budgets and beverage costs while maintaining high standards of cleanliness, organization, and compliance with health and safety regulations. This position demands a dynamic leader with a strong background in restaurant management and bar operations, capable of training and motivating staff to uphold the brand’s hospitality standards. The role requires a hands-on approach in daily operations, floor coordination, guest engagement, and administrative duties such as scheduling, payroll, and reporting key performance indicators like sales and customer satisfaction. The ideal candidate is passionate about food and beverage, possesses excellent communication and problem-solving skills, and has the stamina to thrive in a fast-paced, customer-focused environment. With benefits that promote work-life balance and professional growth, this employment opportunity at Wagamama invites candidates looking to build a meaningful career in the hospitality industry to apply and grow with one of the most respected and innovative restaurant brands globally.