Bar and Restaurant Manager

Pittsburgh, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401k

Employee Discounts

flexible schedule

Professional Development

Job Description

Bar Louie is a dynamic and vibrant gastrobar that prides itself on delivering exceptional food, drink, and hospitality experiences. Known for its trendy ambiance and quality service, Bar Louie operates multiple locations focused on providing a welcoming environment for guests and fostering a positive workplace for team members. As part of the hospitality and food service industry, Bar Louie combines culinary creativity, engaging social atmospheres, and attentive customer service to create memorable dining experiences. Their commitment to safety, cleanliness, and professional standards underscores the brand's mission to exceed guest expectations while supporting its staff and community. The company values leadership... Show More

Job Requirements

High school diploma or equivalent
Minimum 21 years of age
Hospitality or restaurant industry experience
Ability to communicate effectively with team and guests
Ability to coach and develop staff
Ability to multi-task and handle multiple projects
Excellent verbal and written communication
Detail-oriented and organized
Customer service oriented
Professional appearance and demeanor
Proficient in POS and inventory systems
Ability to lift up to 50 pounds occasionally
Ability to stand, walk, and perform physical tasks
Ability to frequently wash hands and maintain sanitation
Ability to work in hot and cold environments
Ability to use food preparation equipment
Availability for flexible scheduling
Consistent attendance and punctuality

Job Qualifications

High school diploma or equivalent
Hospitality or restaurant experience
Effective communication skills with managers, team members, and guests
Ability to coach and develop people at all experience levels
Ability to develop positive relationships with team members and managers
Ability to multi-task and manage deadlines
Excellent verbal and written communication skills
Highly efficient, detail-oriented, and organized
Exceptional customer service skills
Professional business-like image
Proficiency in POS systems, inventory systems, and Microsoft Office
Ability and desire for continual improvement and personal growth

Job Duties

Exemplify Bar Louie's mission, vision, and values in daily operations
Demonstrate commitment to cleanliness, sanitation, safety, and accurate financials
Support and lead team on all local, state, federal, and company policies, processes, and procedures
Provide tools, coaching, development, recognition, and redirection for team members
Lead a culture of ethical conduct, safety, and compliance while holding the team accountable
Complete all safe and secure training and processes as required
Address store needs including emergency and regulatory visits
Safely enter and exit the building and complete opening and closing procedures
Greet guests, manage guest flow, and provide accurate wait times
Handle incoming calls, reservations, takeout, and delivery coordination
Maintain clean dining areas and safe working practices
Develop communication and reporting procedures to improve service and cleanliness
Lead management report meetings with business leaders
Hire, manage, schedule, and train supervisors, team leads, and staff
Motivate team to meet productivity and quality goals
Serve as primary contact for operational issues, customer inquiries, and escalations
Recommend process and workflow improvements
Monitor customer service inquiries and promotions on social channels
Maintain accurate availability and consistent attendance
Perform other duties based on business needs

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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