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Job Overview
Employment Type
Temporary
Part-time
Hourly
Compensation
Hourly
Exact $5.00
Work Schedule
Weekend Shifts
Benefits
Starting wage plus tips
Health Insurance
Paid Time Off
Training and Development
Employee Discounts
Retirement Plan
flexible scheduling
Job Description
Pacific Hospitality Group is a distinguished hospitality company recognized for its owner/operator approach that offers unique value to both investors and team members. As a family-focused business, the company is deeply committed to long-term holds that facilitate sustainable growth and the development of its team members. Their core vision revolves around enriching people’s lives by providing memorable experiences, giving back to their communities, and honoring God in all their endeavors. Rooted in guiding principles such as integrity, compliance, value creation, customer focus, humility, respect, and fulfillment, Pacific Hospitality Group promotes a culture that fosters principled entrepreneurship and continuous knowledge enhancement.Show More
Job Requirements
- High school diploma or equivalent
- Prior banquet or convention services experience preferred
- Ability to communicate verbally with guests and team members
- Ability to stand and walk for extended periods
- Ability to lift up to 50 pounds occasionally
- Basic math skills
- Must be at least 18 years of age
- Completion of TIPS alcohol awareness certification
- Valid or ability to obtain Food Handlers Card within 30 days
- Knowledge of health and safety regulations
- Ability to work varying schedules including weekends and holidays
- Ability to follow written and oral instructions
- Maintain professional appearance
- Willingness to wear non-slip, oil resistant shoes
- Adherence to all safety and hygiene protocols
Job Qualifications
- Prior banquet or convention services experience at comparable property desired
- Basic knowledge of food and beverage preparation and service standards of comparable hotel
- Knowledge of guest relations and etiquette
- Ability to serve guests through verbal face-to-face interactions
- Positive attitude and professional demeanor
- Strong communication and interpersonal skills
- Commitment to a high level of guest satisfaction
- Ability to perform basic math skills including addition, subtraction, multiplication, and division
- Ability to carry out detailed but uncomplicated written or oral instructions
- Ability to resolve problems involving a few concrete variables in standardized situations
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Proficient in English speaking, reading, writing, and comprehension
- Flexibility to work varying schedules including holidays, weekends, and alternate shifts
- Must be at least 18 years of age
- Must complete TIPS alcohol awareness certification as scheduled upon employment
- Valid current Food Handlers Card or willingness to obtain within 30 days of employment
- Knowledge of applicable health standards, laws, ordinances, and regulations regarding serving alcohol to minors and intoxicated patrons
- Maintain a clean appearance and professional demeanor
Job Duties
- Serve customers at assigned station quickly, courteously, and efficiently
- Obtain food and beverage from prescribed locations and serve using appropriate service techniques
- Keep glasses filled throughout the meal
- Observe guests to fulfill additional requests and note when meal is finished
- Assist other servers to ensure efficient service
- Complete assigned side work as directed
- Set dining tables to established standards
- Remove any dinnerware, glassware, flatware and linens that do not meet cleanliness and appearance standards
- Familiarize with daily menu items and event prospectus
- Clean up service and accessories after events
- Clear dirty dishes from tables as guests finish courses
- Prepare coffee service with appropriate food and beverages
- Follow all standard food handling, TIPS, sanitation and health guidelines
- Wear non-slip, oil resistant shoes and follow all safety policies and procedures
- Report potential safety issues and take immediate action in emergencies
- Maintain a neat, clean, organized, safe and comfortable environment for guests
- Assist with setup and breakdown of function space
- Notify management of unsafe conditions, equipment maintenance needs, and accidents
- Ensure minors and intoxicated persons are not served alcoholic beverages
- Notify management of guest complaints, intoxication, or disruptive behavior
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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