Banquets or Conferences Concierge

JW Marriott Dallas Arts District is a prestigious luxury hotel located in the heart of Dallas, Texas. As part of Marriott International's luxury portfolio, JW Marriott boasts over 100 stunning properties situated in key urban centers and desirable resort locations around the globe. JW Marriott is deeply committed to placing employees first because they believe that when employees are happy, guests will be too. Their team members are confident, innovative, genuine, and intuitive, perpetuating the legacy of the brand's founder, J. Willard Marriott. The hotels provide an unparalleled workplace experience where employees become part of a welcoming community and enjoy genuine camaraderie with a diverse group of colleagues. JW Marriott emphasizes opportunities for training, development, recognition, and most importantly, a place where individuals can pursue their passion within a luxury setting focused on holistic well-being. The exceptional care given to guests begins with how the company cares for its employees, a philosophy known as The JW Treatment™. By joining JW Marriott, employees engage with a global team and access a portfolio of world-class brands owned by Marriott International. Here, employees find an environment where they can perform their best work, realize their purpose, become part of an incredible worldwide team, and evolve into their best selves.

The role available at JW Marriott Dallas Arts District is a full-time non-management position within the Food and Beverage & Culinary category. This position is essential to ensuring the smooth execution of banquet events by coordinating with hosts and group coordinators prior to each reception, verifying event details, guest needs, timelines, and food stations. This role requires meticulous attention to detail in reviewing banquet orders, gathering information about guests, assessing organizational needs, and tracking special arrangements to guarantee flawless execution. The individual in this position must adhere strictly to company safety policies, report any maintenance issues or hazards, maintain a professional appearance, and protect company property and confidential information. As a guest-facing role, it involves greeting and recognizing all guests in accordance with company standards, communicating effectively with colleagues and guests, and supporting team goals with dignity and respect. Physical demands include moving up to 25 pounds without assistance, standing or walking for extended periods, navigating confined or inclined spaces, and performing various physical motions such as bending, reaching, and lifting. This position requires a high level of professionalism, adaptability to perform reasonable tasks assigned by supervisors, and a commitment to upholding the high quality and service standards that define the JW Marriott brand experience. This role is ideal for individuals seeking to launch or continue their career in hospitality within a renowned luxury hotel brand that values diversity, inclusion, and personal growth opportunities.