Banquet Waithelp Captain

Marriott International, a globally renowned leader in the hospitality industry, is committed to delivering exceptional guest experiences through its world-class service and dedication to employee well-being. This establishment operates a prestigious hotel located at 2365 Kalakaua Ave, Honolulu, Hawaii, where it integrates luxury hospitality with a strong focus on wellness, aiming to create an empowering environment for both guests and associates. Marriott International's Westin brand embodies a wellness philosophy designed to help individuals regain control of their health and well-being during travel, positioning itself as the preeminent wellness brand in hospitality. This commitment highlights the company’s dedication to fostering a diverse and inclusive workplace where every associate is valued for their unique backgrounds, talents, and experiences. The hotel offers a vibrant workplace culture where associates are encouraged to pursue their personal well-being, be optimistic, adventurous, and passionate in their roles. As part of this lively team, employees have the opportunity to belong to an amazing global team, start their purpose, and become their best selves.

The role advertised is a Part-Time Food and Beverage Server position that is non-management in nature, offering an hourly rate between $16.00 and $17.81, inclusive of tips. Located onsite within the hotel, this role requires direct interaction with guests, serving food courses and alcoholic beverages while ensuring a high standard of customer service and operational efficiency. The Food and Beverage Server will answer guests’ queries about menu selections, communicate promptly with kitchen staff about menu issues, wait times, special meal requests, and product availability, thus ensuring a seamless dining experience for guests. Attention to cleanliness and presentation is paramount, as the server must inspect all serving ware for cleanliness before use and maintain a tidy and welcoming dining environment throughout their shift. The position demands teamwork, communication, and the ability to follow safety and security policies diligently, all while maintaining a professional appearance and demeanor.

This role not only serves as a customer service position but also supports management efforts in areas such as hiring, training, scheduling, and motivating team members in a role-model capacity. Physical stamina is essential, as the role involves extended periods of standing, walking, and moving various weights, alongside handling various objects requiring precise hand-eye coordination. The Food and Beverage Server will help ensure all dining standards are met and guests receive genuine appreciation during their visit.

The candidate will be supported with health care benefits, retirement plans, earned paid time off and/or sick leave, life insurance, disability coverage, and other wellness programs tailored to employee needs. Marriott International is an equal opportunity employer, committed to non-discrimination and fostering a supportive, inclusive work environment where everyone can thrive. This is an excellent opportunity for someone passionate about hospitality, wellness, and delivering top-notch guest service in a world-class hotel setting.