Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401(k)
paid sick days
vacation
Paid holidays
Tuition Reimbursement
Team member hotel rates
Job Description
Live! by Loews - St. Louis, MO is a distinguished partnership combining the expertise of Loews Hotels & Co, The Cordish Companies, and the iconic St. Louis Cardinals franchise. This collaboration has culminated in a vibrant and dynamic hotel that is an integral part of the second phase of the acclaimed Ballpark Village Live! complex. The hotel features 216 exquisitely appointed guestrooms and offers over 17,000 square feet of versatile meeting and event space adorned with breathtaking views. Guests and visitors can relish a variety of food and beverage options including multiple outlets such as an outdoor lounge and a dedicated Bourbon Bar, providing an immersive and crafted local experience that embodies the spirit of St. Louis.
Loews Hotels & Co has been a benchmark in hospitality since its founding in 1960, operating iconic hotels and resorts across the United States. The company embraces diversity, inclusivity, and growth, creating an environment where employees of all backgrounds feel valued and empowered to thrive. Loews Hotels cultivates a workplace culture centered on respect and belonging, offering team members opportunities for personal development and career growth in various fields including Guest Services, Finance, Culinary Arts, and Information Technology.
The role of a Banquet Server at Live! by Loews is pivotal in delivering the hotel’s promise of exceptional, handcrafted hospitality experiences. This position requires a passionate, attentive professional who thrives in fast-paced event environments such as weddings, conferences, and celebratory gatherings. Banquet Servers are responsible for creating memorable event moments through meticulous attention to detail and a warm, guest-focused approach. The role demands excellent teamwork and communication skills to collaborate seamlessly with banquet leadership and kitchen staff, ensuring flawless service execution aligned with Loews Hotels' high standards.
Banquet Servers at Live! by Loews enjoy a supportive work environment where their efforts contribute directly to guest satisfaction and the overall success of each event. The position involves preparing banquet spaces according to specific event orders, warmly greeting and seating guests, serving meals and beverages efficiently, and maintaining cleanliness and organization throughout the event lifecycle. Candidates must possess a calm demeanor under pressure, adaptability to shifting event needs, and a dedication to hospitality excellence. Live! by Loews values veterans and military spouses, encouraging these individuals to apply and join their inclusive team.
The employment type is typically full-time or part-time based on event schedules, with a competitive benefits package including health and wellness offerings, 401(k) with company match, paid time off encompassing sick days, vacation and holidays, bereavement leave including pet bereavement, as well as tuition reimbursement and team member discounts. This role provides an excellent opportunity to build a rewarding career within a renowned hotel brand committed to community, culture, and outstanding service.
Loews Hotels & Co has been a benchmark in hospitality since its founding in 1960, operating iconic hotels and resorts across the United States. The company embraces diversity, inclusivity, and growth, creating an environment where employees of all backgrounds feel valued and empowered to thrive. Loews Hotels cultivates a workplace culture centered on respect and belonging, offering team members opportunities for personal development and career growth in various fields including Guest Services, Finance, Culinary Arts, and Information Technology.
The role of a Banquet Server at Live! by Loews is pivotal in delivering the hotel’s promise of exceptional, handcrafted hospitality experiences. This position requires a passionate, attentive professional who thrives in fast-paced event environments such as weddings, conferences, and celebratory gatherings. Banquet Servers are responsible for creating memorable event moments through meticulous attention to detail and a warm, guest-focused approach. The role demands excellent teamwork and communication skills to collaborate seamlessly with banquet leadership and kitchen staff, ensuring flawless service execution aligned with Loews Hotels' high standards.
Banquet Servers at Live! by Loews enjoy a supportive work environment where their efforts contribute directly to guest satisfaction and the overall success of each event. The position involves preparing banquet spaces according to specific event orders, warmly greeting and seating guests, serving meals and beverages efficiently, and maintaining cleanliness and organization throughout the event lifecycle. Candidates must possess a calm demeanor under pressure, adaptability to shifting event needs, and a dedication to hospitality excellence. Live! by Loews values veterans and military spouses, encouraging these individuals to apply and join their inclusive team.
The employment type is typically full-time or part-time based on event schedules, with a competitive benefits package including health and wellness offerings, 401(k) with company match, paid time off encompassing sick days, vacation and holidays, bereavement leave including pet bereavement, as well as tuition reimbursement and team member discounts. This role provides an excellent opportunity to build a rewarding career within a renowned hotel brand committed to community, culture, and outstanding service.
Job Requirements
- High school diploma or equivalent
- Two to four years experience in banquet service preferred
- Ability to stand for extended periods
- Ability to lift, pull, or push 35 plus pounds regularly
- TIPS or local/state alcohol training certification or ability to obtain
- Flexibility to work nights, weekends, and holidays
- Willingness to attend mandatory training and meetings
- Reliable attendance
- Ability to handle guest interactions politely and efficiently
Job Qualifications
- Two to four years experience in a mid-high volume banquet operation within an up-scale hotel or convention center banquet operation preferred
- High school diploma or equivalent
- Ability to stand, walk, reach, and lift/pull/push 35 plus pounds regularly throughout the shift
- TIPS or local/state alcohol training equivalent certification required or ability to obtain
- Flexibility to work varying shifts including nights, weekends, and holidays as needed
Job Duties
- Prepare banquet spaces according to banquet event orders including setup of tables, chairs, linens, and service items
- Greet guests warmly and ensure they are comfortably seated and attended to
- Serve meals and beverages efficiently and professionally following service standards and event timelines
- Monitor guest satisfaction, refill drinks, and respond to requests with attentiveness and care
- Clear and reset tables between courses and after events maintaining cleanliness and organization
- Collaborate with banquet leadership and kitchen staff to ensure smooth service flow and timely execution
- Support buffet and beverage station setup and maintenance as needed
- Handle guest concerns discreetly and escalate issues when appropriate
- Uphold Loews Hotels brand standards in every interaction and service moment
- Perform additional duties as assigned to support successful event execution
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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