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Banquet Server O/C

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $7.25 - $7.75
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k plan
Tuition Assistance
Discounted hotel rates
Training and Development
Career advancement opportunities

Job Description

We are hiring Banquet Servers at a dynamic hotel operated by Concord Hospitality, a company renowned for its commitment to quality service, integrity, and community engagement. Concord Hospitality is a leader in the hospitality industry, managing a diverse portfolio of hotels across North America. With a strong focus on creating exceptional guest experiences and fostering a supportive workplace culture, the company prides itself on its 'Associate First' philosophy, offering training, career development, and inclusive growth opportunities for its team members.

This Banquet Server role is a fantastic opportunity for individuals passionate about serving others and delivering top-notch customer service during various events hosted by the hotel. The events include receptions, meetings, trainings, reunions, and other gatherings that showcase the hotel’s venue and services. As a Banquet Server, you will play a crucial role in enhancing guest satisfaction by ensuring that all attendees receive attentive and timely service. The position requires a team player dedicated to maintaining high standards of quality, service delivery, and efficiency.

In this role, your responsibilities will extend beyond serving food and beverages. You will be expected to engage warmly with guests, anticipate their needs, and address inquiries about menus and event arrangements. You will assist in various service styles, including buffet, plated, and reception-style meals, receiving hands-on training aligned with RCGR standards. Your participation in setting up, executing, and cleaning up events contributes directly to the seamless operation of the venue and the creation of memorable experiences for guests.

Employment in this position is offered on an hourly basis, with wages ranging from $7.25 to $7.75 per hour. Full-time associates benefit from a comprehensive package, including medical, dental, and vision plans, life insurance, disability options, 401K, tuition assistance, discounted room rates at Concord managed hotels, training, and career advancement opportunities. These benefits emphasize the company’s commitment to the well-being and professional growth of its employees.

Working at Concord Hospitality means being part of a caring and inclusive culture that celebrates diversity and promotes a balance between work and life. The company’s five cornerstones—Quality, Integrity, Community, Profitability, and Fun—guide its operations and are reflected in every aspect of the associate experience. The national company cheer, 'We Are Concord!' echoes throughout the hotels, exemplifying the unity and pride within the team. For those seeking a rewarding role in hospitality with room to grow and a community that values their contributions, this Banquet Server position is an ideal choice.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in banquet or food service
  • Ability to stand for extended periods
  • Good interpersonal skills
  • Ability to work flexible hours including evenings and weekends

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in food service or banquet environment preferred
  • Strong communication skills
  • Ability to work well in a team
  • Customer service oriented
  • Willingness to learn and follow RCGR service standards

Job Duties

  • Provide exceptional guest service to all customers
  • Greet guests and accommodate all guests' needs at events
  • Communicate effectively with guests regarding the menu
  • Deliver food and beverages from staging areas to guests
  • Assist other servers during peak periods
  • Learn and practice buffet, plated, and reception style meal services to RCGR standards
  • Anticipate guest needs and monitor dining experience to ensure satisfaction
  • Setup, execution, and clean-up for events
  • Perform side work to prepare for upcoming events

Job Criteria

Experience

No experience required


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