Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Training and Development
meal discounts
Job Description
Azul Hospitality is a distinguished hotel management company known for its commitment to delivering exceptional guest experiences across its diverse portfolio of properties. Focused on providing high-quality service, Azul Hospitality maintains rigorous standards to create memorable, comfortable, and seamless stays for its guests around the globe. The organization is deeply invested in the growth and development of its employees, fostering a professional and guest-centric culture that prioritizes attention to detail, customer satisfaction, and operational excellence. Within this framework, the hotel banquet service team plays a crucial role in contributing to the overall dining and event experience, serving as the frontline representatives who interact directly with guests attending banquets and events hosted at the properties.
The Banquet Server at Azul Hospitality is a dynamic and indispensable position that serves food and beverages to guests over multiple courses during various events, ensuring the highest level of service as established by management. This role involves assisting with all stages of banquet functions, from setting up rooms to breaking down and cleaning afterward, ensuring smooth and flawless operations. The server is expected to manage guest needs professionally and courteously while maintaining strict adherence to food safety and quality standards. This includes being knowledgeable about the menu and buffets, handling utensils and equipment properly, and quickly responding to guest inquiries and requests.
Banquet Servers must be physically capable of handling the demands of the role, including standing for extended periods, maneuvering through crowded event spaces, lifting heavy items, and working in varying temperature conditions ranging from cold freezers to hot kitchens. The position requires excellent communication skills, as servers must effectively collaborate with team members and engage with guests to provide a welcoming atmosphere and prompt service. Additionally, Banquet Servers at Azul Hospitality are expected to uphold company policies and safety regulations rigorously while demonstrating initiative, problem-solving skills, and a keen eye for detail.
This role demands prior experience in high-volume banquet service settings, ideally within hotels or resorts, and requires Safe Server Alcohol and Food certification alongside the minimum age requirement to serve alcohol. The successful candidate must maintain a neat and professional appearance and demonstrate a strong commitment to attendance and punctuality. This position offers an excellent opportunity for individuals passionate about hospitality, eager to refine their service skills, and contribute effectively to a leading hotel management company. Azul Hospitality supports career growth by providing training, a positive working environment, and the chance to work alongside dedicated professionals in the hospitality industry.
The Banquet Server at Azul Hospitality is a dynamic and indispensable position that serves food and beverages to guests over multiple courses during various events, ensuring the highest level of service as established by management. This role involves assisting with all stages of banquet functions, from setting up rooms to breaking down and cleaning afterward, ensuring smooth and flawless operations. The server is expected to manage guest needs professionally and courteously while maintaining strict adherence to food safety and quality standards. This includes being knowledgeable about the menu and buffets, handling utensils and equipment properly, and quickly responding to guest inquiries and requests.
Banquet Servers must be physically capable of handling the demands of the role, including standing for extended periods, maneuvering through crowded event spaces, lifting heavy items, and working in varying temperature conditions ranging from cold freezers to hot kitchens. The position requires excellent communication skills, as servers must effectively collaborate with team members and engage with guests to provide a welcoming atmosphere and prompt service. Additionally, Banquet Servers at Azul Hospitality are expected to uphold company policies and safety regulations rigorously while demonstrating initiative, problem-solving skills, and a keen eye for detail.
This role demands prior experience in high-volume banquet service settings, ideally within hotels or resorts, and requires Safe Server Alcohol and Food certification alongside the minimum age requirement to serve alcohol. The successful candidate must maintain a neat and professional appearance and demonstrate a strong commitment to attendance and punctuality. This position offers an excellent opportunity for individuals passionate about hospitality, eager to refine their service skills, and contribute effectively to a leading hotel management company. Azul Hospitality supports career growth by providing training, a positive working environment, and the chance to work alongside dedicated professionals in the hospitality industry.
Job Requirements
- Must be at least 21 years of age
- safe server alcohol and food certification required
- high school diploma or equivalent
- 1 to 3 years banquet service experience
- ability to stand for up to four hours
- ability to lift up to 45 lbs
- able to work in hot and cold environments
- excellent verbal and written communication skills
- maintain neat and professional appearance according to company standards
- ability to work varied schedules including weekends and holidays
Job Qualifications
- High school or equivalent education
- 1 to 3 years of high-volume banquet service experience
- hotel or resort banquet experience preferred
- safe server alcohol and food certification
- must be at least 21 years of age
- excellent communication skills
- knowledge of table and bar service
- basic computer skills
- ability to describe menu items and methods of preparation
- strong organizational and customer relations skills
Job Duties
- Serve guests food and drinks during events as required
- answer questions related to buffet or menu
- bus and set tables including condiments
- assist with event room set-up including tablecloths, dishes, silverware
- check all china, glassware, silverware, and linen items needed for the event
- ensure food is served at appropriate temperature and entrée placement
- handle equipment properly and ensure proper storage after use
- participate in deep cleaning of the outlet
- assist guests professionally and courteously with high quality customer service
- perform other duties as assigned by manager or supervisor
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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