Banquet Server

Mid-Continent Hospitality is a reputable hospitality company known for delivering exceptional service and memorable guest experiences across its portfolio of hotels and event venues. With a commitment to excellence and a focus on creating a welcoming environment for guests and employees, Mid-Continent Hospitality prioritizes training, development, and adherence to high standards of service. The company takes pride in maintaining a safe, efficient, and guest-focused atmosphere that supports the success of its operations and the satisfaction of its clientele. This approach ensures that all events hosted within its venues are executed flawlessly, reflecting the brand's dedication to quality and professionalism.

The role of a Banquet Server at Mid-Continent Hospitality is crucial in ensuring the seamless execution of banquet functions. As a Banquet Server, you will be responsible for the complete setup, service, and tear-down of assigned banquet events. This position demands a friendly, service-oriented demeanor and a commitment to maintaining high personal grooming standards, including proper uniform and name tag adherence as per brand guidelines. Banquet Servers must be knowledgeable in reading Banquet Event Orders and familiar with menus to provide guests with accurate and courteous service. The role also involves preparing for events by performing side tasks that facilitate prompt and efficient guest service. A Banquet Server must be attentive, approachable, and capable of addressing guest concerns professionally, escalating issues to management when necessary.

Safety and compliance are paramount in this role. Banquet Servers must adhere to all Mid-Continent Hospitality regulations, including certifications relevant to the position such as Alcohol Awareness and Food Handler certifications. Awareness of fire extinguisher locations and strict adherence to safety protocols help maintain a secure environment for guests and staff alike. Additionally, banquet servers are responsible for maintaining the banquet store room, ensuring it is stocked and organized with all necessary supplies for food service functions.

The position requires physical stamina, including the ability to stand for the entire shift and occasionally lift or move up to 50 pounds. Strong problem-solving skills, the ability to work well under pressure, and effective communication are critical to managing the dynamic environment of banquet events. The Banquet Server at Mid-Continent Hospitality embodies the company values by delivering exceptional, courteous service while maintaining composure and professionalism in high-pressure situations, ensuring every banquet event reflects the company’s standards of excellence.