Banquet Server

Pyramid Global Hospitality is a renowned hospitality management company dedicated to creating a supportive and inclusive work environment where people come first. With a strong emphasis on employee growth, development, and wellbeing, the company has cultivated a People First culture that values diversity and meaningful relationships within its workforce. Pyramid Global Hospitality manages over 230 properties worldwide, offering a wide range of career opportunities in a collaborative setting. The company takes pride in providing comprehensive employee benefits, including health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays. They are also committed to ongoing training and development programs to equip their employees with the skills needed to advance across various hospitality roles.

One of the prestigious properties under Pyramid Global Hospitality is Hotel Murano, located in the vibrant city of Tacoma. This hotel features 319 well-appointed guest rooms and an impressive 30,000 square feet of meeting space spread across 19 versatile meeting rooms. Hotel Murano is not only a place for guests to stay but also a dynamic space that fosters professional growth and career advancement. The work culture at Hotel Murano mirrors the core values of Pyramid Global Hospitality, focusing on development opportunities and employee recognition programs designed to celebrate individual achievements. Employees at Hotel Murano benefit from a professional team environment that embraces the unique energy of Tacoma while supporting personal career journeys.

The current opening is for a full-time Restaurant Server position at Hotel Murano. This role is critical to delivering exceptional guest experiences within the restaurant setting. Restaurant Servers act as the face of the establishment, ensuring that all interactions with guests are positive and memorable. Responsibilities include preparing the restaurant for service, greeting guests warmly, guiding them through menu selections with descriptive selling techniques, and accurately taking and delivering orders, including any special requests. The server must be adept at collaborating with kitchen and bar staff to provide seamless service and quick resolutions to any guest concerns. The role demands someone quick on their feet with an engaging attitude, capable of working in a fast-paced, high-pressure environment while maintaining excellent communication and customer service skills.

Candidates with 2-4 years of food service experience, preferably in banquet service or luxury venues like 4-star and 5-star establishments, are highly encouraged to apply. Knowledge of wine, beer, cocktails, and spirits is essential, as is the ability to excel under pressure and consistently create exceptional guest experiences. This position offers competitive compensation, starting at $17.13 per hour, and includes access to a robust benefits package for full-time associates such as medical, dental, vision, disability, life insurance, a 401(k) plan with company match, paid time off with 14 days in the first three years, holidays, and employee room rate discounts.

Joining Pyramid Global Hospitality and Hotel Murano means becoming part of a team that prioritizes your success, health, and happiness every step of the way. It offers a tremendous opportunity for individuals who are passionate about hospitality and eager to grow their careers in a world-class setting. This employer is an equal opportunity organization committed to diversity and inclusion, ensuring a welcoming environment for all employees regardless of background or experience. Pursuing a career at Pyramid Global Hospitality and its celebrated properties equips you with the tools, support, and culture needed to thrive in the competitive hospitality industry.