Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Professional development opportunities
Employee Discounts
Retirement Plan

Job Description

Crescent Hotels & Resorts is a distinguished hospitality company known for delivering exceptional lodging experiences across its diverse portfolio of properties. The company prides itself on maintaining high standards of guest service, comfort, and professionalism, which have earned it a respected reputation in the hospitality industry. As a leader in the hotel and resort sector, Crescent Hotels & Resorts focuses on fostering an inclusive and supportive workplace culture that empowers its employees while prioritizing guest satisfaction and safety. The company’s commitment to quality service and operational excellence ensures a welcoming environment for travelers and staff alike.\n\nThe role of a Server at Crescent Hotels & Resorts is fundamental to the company’s mission of creating memorable customer experiences. This position involves greeting guests, taking and serving orders promptly in accordance with established service standards, and ensuring that every meal served meets the highest quality in appearance, temperature, and portion size. Servers are expected to be proactive team members who assist with side work and maintain the operational flow of service. The position requires excellent communication skills, the ability to work efficiently in a fast-paced climate, and a strong commitment to upholding the hotel’s professional image. Servers also operate point-of-sale systems, answer guest inquiries regarding the menu, and contribute to a safe and secure dining environment. This role is essential not only for front-of-house operations but also as a direct representative of Crescent Hotels & Resorts’ brand to guests.\n\nIdeal candidates for this Server position should possess a self-starting disposition, a professional demeanor, and the capability to maintain composure and courtesy in all guest interactions. The physical demands of the job include prolonged periods of standing and walking, as well as lifting up to 30 pounds. Strong teamwork skills and the willingness to support coworkers in various tasks are paramount. Additionally, employees are expected to adapt to changing hotel procedures and continuously improve their skills. Safety and security protocols must be rigorously followed, including proper handling of keys, lifting techniques, and reporting of any hazards. This role offers the opportunity to work in a collaborative hotel environment dedicated to guest satisfaction, professional growth, and operational excellence. Employment type is typically full-time, offering a competitive compensation package reflective of the hospitality industry standards. Crescent Hotels & Resorts also emphasizes equal opportunity employment and compliance with all federal employment laws, ensuring a fair and respectful work environment for all associates.

Job Requirements

  • Ability to communicate in English
  • Self-starting personality with an even disposition
  • Maintain professional appearance and manner at all times
  • Ability to communicate well with guests
  • Willingness to help co-workers and work as part of a team
  • Ability to stand and walk for long periods
  • Ability to lift at least 30 lbs

Job Qualifications

  • Ability to communicate in English
  • Professional appearance and manner
  • Strong interpersonal and communication skills
  • Team player with willingness to assist co-workers
  • Ability to stand and walk for prolonged periods
  • Ability to lift at least 30 lbs
  • Adaptability and willingness to learn new skills

Job Duties

  • Greet and serve the guests according to standards
  • Take and serve guest orders promptly and according to service manual
  • Do all necessary set-up sidework as assigned
  • Answer any guest questions about the menu
  • Operate the electronic cash register/P.O.S. system where applicable
  • Check food before serving to ensure appearance, temperature, and portions are correct
  • Perform any other job related duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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