Job Overview
Employment Type
Full-time
Benefits
Comprehensive health insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Job Description
Pyramid Global Hospitality is a renowned hospitality company that places a strong emphasis on valuing its employees. With a commitment to a People First culture, the company fosters a supportive and inclusive work environment that prioritizes diversity, growth, development, and the wellbeing of its employees. Having a presence across more than 230 properties worldwide, Pyramid Global Hospitality stands as a leader in the hospitality industry, continuously offering exceptional guest experiences through the dedication and expertise of its workforce. The company’s approach to employee development includes comprehensive benefits such as health insurance, retirement plans, paid time off, onsite wellness initiatives, local... Show More
Job Requirements
- Bachelor's degree preferably specializing in Hospitality, Food & Beverage or equivalent experience
- Minimum of one year strong Food & Beverage Supervisory/Management experience
- Previous experience in a luxury environment preferred
- Ability to work flexible schedules
- Strong customer service orientation
- Proficiency in Microsoft Office
- Good communication skills
- Self-motivated and team oriented
Job Qualifications
- Bachelor's degree preferably specializing in Hospitality, Food & Beverage or equivalent experience
- Working knowledge of Banquet operations as well as luxury core standards and standard operating procedures
- Strong organizational and analytical skills with the ability to multi-task and prioritize in a fast-paced environment
- Demonstrated ability to work with maximum efficiency, accuracy and attention to detail
- Ability to effectively lead and work cohesively as part of a team
- Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources
- Self-directed, motivated with exceptional customer service and interpersonal skills
- Effective communication skills in English both verbally and in writing
- Experience with Microsoft Office and industry relevant payroll systems
- Preferably TIPS and ServSafe Certification
Job Duties
- Assist the Banquets Management Team with directing the day-to-day activities and assignments of the Banquets staff
- Oversee the Banquet Service team in the execution of their duties and adherence to the Boston Harbor Hotel standards of service
- Provide guidance, instruction and follow-up with Banquet House men staff particularly as it relates to the care and maintenance of the facility and equipment
- Accurately execute all policies with improvement to quality, service and operations
- Inspect all function rooms prior to service to ensure room is maintained and report any discrepancies to Engineering
- Engage in ongoing development of Banquet staff while holding the team accountable for performance and maintaining standards
- Communicate as necessary with clients to ensure full guest satisfaction
Job Location
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