Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $90,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Employee Discounts
Professional growth opportunities
collaborative work environment
Health Insurance
Paid Time Off
Retirement Plan
wellness programs
Job Description
MacArthur Place Hotel & Spa is Sonoma's premier luxury boutique resort, known for delivering a refined hospitality experience that is deeply rooted in thoughtful service, exceptional design, and a strong sense of place. This distinguished hotel offers guests a unique blend of elegance and comfort nestled in the scenic beauty of Sonoma County. Recognized for its commitment to excellence, the hotel prides itself on creating authentic and memorable experiences that highlight the culture and essence of the region. Guests enjoy a variety of upscale amenities including exquisite dining options, a world-class spa, beautiful indoor and outdoor event spaces, and personalized service that defines luxury boutique hospitality.
The role of Banquet Manager at MacArthur Place Hotel & Spa is a critical leadership position responsible for overseeing the comprehensive planning, coordination, and execution of all banquet and catered events, ranging from weddings and corporate functions to social gatherings and special celebrations. This full-time position, with an annual salary range of $80,000 to $90,000, demands exceptional organizational skills and a dedication to delivering flawless events with precision and consistency, ensuring the highest standards of luxury hospitality service. The Banquet Manager serves as a vital liaison, working closely alongside Sales, Catering, Culinary, and Food & Beverage departments to guarantee seamless execution from the initial planning stages through to event completion.
This role extends beyond managing banquet events; it also supports broader Food & Beverage operations, including restaurant service, bar management, poolside dining, in-room dining, and select off-property events within MacArthur Place's portfolio. The manager's leadership directly influences guest satisfaction and loyalty, contributing to repeat business and the hotel's overall financial health. Moreover, the Banquet Manager must possess excellent leadership capabilities, an acute eye for detail, and a proactive approach to solving challenges that arise during fast-paced event operations.
Candidates for this position will thrive in a dynamic, fast-paced luxury hospitality environment and are expected to maintain a visible and active presence during events, ensuring the quality of service, guest satisfaction, and adherence to all operational standards and regulations. The Banquet Manager also plays an important role in hiring, training, and developing a high-performing team of banquet servers, bartenders, and setup staff, fostering professional growth and maintaining the impeccable appearance and professionalism required in a prestigious boutique resort.
This is an excellent opportunity for hospitality professionals who are passionate about delivering elevated guest experiences and eager to grow within a respected hospitality and winery portfolio. MacArthur Place offers a collaborative, team-focused culture that values excellence and genuine hospitality, making it an ideal environment for those dedicated to building a successful career in luxury event management and boutique hotel operations.
The role of Banquet Manager at MacArthur Place Hotel & Spa is a critical leadership position responsible for overseeing the comprehensive planning, coordination, and execution of all banquet and catered events, ranging from weddings and corporate functions to social gatherings and special celebrations. This full-time position, with an annual salary range of $80,000 to $90,000, demands exceptional organizational skills and a dedication to delivering flawless events with precision and consistency, ensuring the highest standards of luxury hospitality service. The Banquet Manager serves as a vital liaison, working closely alongside Sales, Catering, Culinary, and Food & Beverage departments to guarantee seamless execution from the initial planning stages through to event completion.
This role extends beyond managing banquet events; it also supports broader Food & Beverage operations, including restaurant service, bar management, poolside dining, in-room dining, and select off-property events within MacArthur Place's portfolio. The manager's leadership directly influences guest satisfaction and loyalty, contributing to repeat business and the hotel's overall financial health. Moreover, the Banquet Manager must possess excellent leadership capabilities, an acute eye for detail, and a proactive approach to solving challenges that arise during fast-paced event operations.
Candidates for this position will thrive in a dynamic, fast-paced luxury hospitality environment and are expected to maintain a visible and active presence during events, ensuring the quality of service, guest satisfaction, and adherence to all operational standards and regulations. The Banquet Manager also plays an important role in hiring, training, and developing a high-performing team of banquet servers, bartenders, and setup staff, fostering professional growth and maintaining the impeccable appearance and professionalism required in a prestigious boutique resort.
This is an excellent opportunity for hospitality professionals who are passionate about delivering elevated guest experiences and eager to grow within a respected hospitality and winery portfolio. MacArthur Place offers a collaborative, team-focused culture that values excellence and genuine hospitality, making it an ideal environment for those dedicated to building a successful career in luxury event management and boutique hotel operations.
Job Requirements
- Bachelor's degree in hospitality management or related field preferred
- minimum 3 years of banquet or food and beverage supervisory experience required
- valid California Food Handler certification or ability to obtain
- Responsible Beverage Service certification or willingness to acquire
- flexibility to work evenings, weekends, holidays, and on-site events
- ability to lift and move up to 50 lbs with assistance
- excellent communication and interpersonal skills
- strong leadership presence and ability to manage team dynamics
Job Qualifications
- 3-7 years of banquet, event, or food and beverage management experience
- prior supervisory experience in luxury, boutique, or upscale hospitality required
- hospitality management or related training preferred or equivalent experience
- California Food Handler and Responsible Beverage Service certification required or obtainable
- strong leadership and team management abilities
- high-level guest service mindset and communication skills
- strong organizational and multitasking ability in fast-paced environments
- financial acumen with budgeting and cost control experience
- strong problem-solving and decision-making skills under pressure
- knowledge of banquet service standards and event execution
- proficiency with hotel systems such as Opera, Delphi, or similar preferred
Job Duties
- Oversee setup, execution, and breakdown of all banquet and catering events
- review banquet event orders for accuracy and coordination across departments
- lead pre-event meetings to align staffing, logistics, timing, and service flow
- ensure seamless execution across all phases of each event
- deliver luxury-level banquet service aligned with MacArthur Place standards
- oversee service flow including arrival, food and beverage service, pacing, and presentation
- maintain active floor presence to ensure service quality and guest satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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