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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $14.50 - $20.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Pet insurance
Job Description
Chateau Elan Winery & Resort, nestled in the breathtaking north Georgia foothills, began its journey in 1981 with the planting of lush vineyards. Over the years, it has blossomed into an extensive 3,500-acre conference and leisure destination, widely recognized for blending luxury with the natural beauty of its surroundings. As a renowned luxury resort, Chateau Elan prides itself on offering guests exceptional levels of product quality and service, consistently striving to surpass expectations. This commitment stems from the exceptional dedication and pride of its associates, who play a crucial role in delivering an outstanding guest experience. The resort's culture fosters... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in banquet service or hospitality preferred
- Ability to lead and coordinate a team
- Excellent communication and interpersonal skills
- Knowledge of banquet event order procedures
- Ability to work flexible hours including nights, weekends, and holidays
- Ability to stand and walk for extended periods
- Commitment to providing excellent guest service
- Compliance with attendance policies
Job Qualifications
- Hotel experience preferred
- Superior communication skills for interaction with management and guests
- Knowledge of hotel operations including marketing, security, safety, personnel, labor relations, business planning, repairs, maintenance, budget forecasting, quality assurance, hospitality law, and long-range planning
- Ability to work effectively under time constraints and meet deadlines
- Effective verbal and written communication skills adaptable to diverse audiences
Job Duties
- Check server and house person Banquet Event Orders (BEO) to ensure all information is accurate
- Check room set-up to confirm BEO directions are fully followed and maintain cleanliness of all public areas
- Make contact with group representatives and explain communication protocols
- Communicate all BEO changes to catering office and relevant departments
- Coordinate banquet staff set-ups, schedule changes, and timing for all functions
- Operate as a banquet server including setting up, greeting guests, serving, and breaking down functions
- Inspect banquet areas post-function to ensure equipment return and area cleanliness
- Recap all banquet checks daily and submit to Night Audit
- Know and explain menu items, ingredients, and preparation methods
- Adhere to attendance policies and maintain regular work availability
- Perform additional job-related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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