Bakery/Deli Clerk

Kroger, originating from a small grocery store in Cincinnati more than a century ago, has grown into the largest grocer in the United States, operating nearly 2,800 stores across 35 states under 28 different brand names. As America's grocer, Kroger is committed to bringing together diverse teams passionate about food and people with one unified mission: To Feed the Human Spirit. The company values respect, honesty, integrity, diversity, inclusion, and safety, all foundational elements that guide its operations and culture. Kroger consistently strives to create amazing experiences for its customers, communities, and employees, putting food at the heart of these efforts. By nurturing a supportive environment that promotes physical, emotional, and financial well-being, Kroger invests in the growth and success of its associates. The organization offers flexibility in scheduling, whether for part-time roles or full-time career paths, and provides extensive opportunities for advancement through industry-leading training and education programs, such as tuition reimbursement up to $21,000 over a career.

The role of Grocery Clerk in the Bakery/Deli department at Kroger is critical for creating outstanding customer experiences through exceptional service and maintaining a safe, clean environment that invites customers to return. This position actively supports department managers to achieve sales and profit goals while adhering to quality assurance standards. Associates in this role are expected to embrace Kroger's Customer 1st strategy by delivering excellent customer service and encouraging their peers to do the same. Responsibilities include preparing bakery and deli items with proper equipment, offering product samples, informing customers about promotions, ensuring correct portion sizes, and recommending items tailored to customer preferences. Associates must also manage food safety by following temperature logs and cooking instructions, properly packaging and labeling products, maintaining freshness by monitoring sell-by dates, and managing inventory accurately. Working knowledge of kitchen equipment like ovens, slicers, refrigerators, and fryers is essential to efficiently handle daily operations. The role also involves reporting ordering or shipping discrepancies, promoting trust and respect amongst team members, and ensuring compliance with all food safety and store safety procedures.

The ideal candidate will demonstrate excellent customer service and communication skills, basic math knowledge, and the ability to obtain a food handlers permit after employment. Prior experience in customer service, bakery or deli departments, and retail will be advantageous. Kroger values associates who act with honesty and integrity, can work cooperatively in high-paced environments, manage conflict calmly and respectfully, and provide support to all customers, including minors, individuals with special needs, and older adults. This inclusive environment ensures that every employee has the opportunity to contribute meaningfully and succeed whether they seek a part-time opportunity or a long-term career with Kroger's expansive family of companies.