
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training opportunities
flexible schedule
Job Description
Our company is a leading retailer specializing in delivering quality bakery products and exceptional customer experiences. We pride ourselves on creating a welcoming environment where customers feel valued and appreciated. Our commitment to excellence is reflected in every aspect of our operations, from product quality to customer service. We believe in fostering a culture built on respect, honesty, integrity, diversity, inclusion, and safety, ensuring that both our customers and employees thrive in a positive and supportive atmosphere. As a major player in the retail bakery sector, we continually strive to innovate and improve, setting high standards for service and product excellence that keep our customers coming back.
The role of the Bakery Department Associate is essential in maintaining the standards and reputation of our bakery section. This position focuses on creating outstanding customer experiences through exceptional service and product knowledge. The associate will be responsible for assisting the department manager in meeting sales and profit goals, while ensuring compliance with quality assurance standards and safety regulations. The position requires a hands-on approach to preparing and decorating bakery items including cakes, pastries, cupcakes, and cookies, as well as managing inventory and merchandising. The associate will also play a key role in maintaining cleanliness and safety within the department, creating a safe and inviting environment for customers and staff alike.
This role demands individuals who can effectively handle stressful situations with a calm and professional demeanor, have basic math skills, and possess excellent communication abilities. Retail or bakery experience is preferred, and fluency in a second language is a desirable asset. The position offers the opportunity to engage with customers daily, provide helpful product information, and suggest new items, thereby enhancing the overall shopping experience. The Bakery Department Associate will demonstrate the company’s core values consistently and help uphold all health and safety regulations, making a significant impact on customer satisfaction and department success.
The role of the Bakery Department Associate is essential in maintaining the standards and reputation of our bakery section. This position focuses on creating outstanding customer experiences through exceptional service and product knowledge. The associate will be responsible for assisting the department manager in meeting sales and profit goals, while ensuring compliance with quality assurance standards and safety regulations. The position requires a hands-on approach to preparing and decorating bakery items including cakes, pastries, cupcakes, and cookies, as well as managing inventory and merchandising. The associate will also play a key role in maintaining cleanliness and safety within the department, creating a safe and inviting environment for customers and staff alike.
This role demands individuals who can effectively handle stressful situations with a calm and professional demeanor, have basic math skills, and possess excellent communication abilities. Retail or bakery experience is preferred, and fluency in a second language is a desirable asset. The position offers the opportunity to engage with customers daily, provide helpful product information, and suggest new items, thereby enhancing the overall shopping experience. The Bakery Department Associate will demonstrate the company’s core values consistently and help uphold all health and safety regulations, making a significant impact on customer satisfaction and department success.
Job Requirements
- Any retail experience
- Any bakery or cake decorating experience
- Ability to handle stressful situations
- Knowledge of basic math
- Effective communication skills
Job Qualifications
- Any retail experience
- Any bakery or cake decorating experience
- Second language speaking, reading and/or writing is desired
- Ability to handle stressful situations
- Knowledge of basic math
- Effective communication skills
Job Duties
- Create an outstanding customer experience through exceptional service
- Establish and maintain a safe and clean environment that encourages customers to return
- Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards
- Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety
- Answer questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples to help customers discover new items
- Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
- Recommend bakery items to customers to ensure they get the products they want and need
- Check product quality to ensure freshness
- review sell by dates and take appropriate action
- Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
- Decorate cakes, pastries, cupcakes, cookies and other bakery items
- Label, stock, sign, and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Understand the store’s layout and be able to locate products when requested by customers
- Stay current with present, future, seasonal and special ads
- Maintain an awareness of inventory/stocking conditions and note any discrepancies
- Adhere to all local, state and federal health and civil code regulations
- Ensure all merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety and associate and customer engagement rules are followed
- Reinforce safety programs by complying with safety procedures and notify store management of unsafe conditions
- Practice preventive maintenance by properly inspecting equipment and notifying appropriate managers of repairs needed
- Report all safety risks, issues, and illegal activity including robbery, theft or fraud
- Notify management of customer or employee accidents
- Perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
No experience required
Job Location
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