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BAKERY/CAKE DECORATOR

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling

Job Description

The hiring establishment is a well-known retail organization with a strong focus on providing exceptional customer service and quality products. As a part of the retail sector, this company prioritizes creating an inviting and safe shopping environment that encourages customer loyalty and satisfaction. The company is based on core values such as respect, honesty, integrity, diversity, inclusion, and safety, and these values are integrated into all aspects of its operations, including customer interactions and workplace culture. This organization is committed to maintaining high standards in food safety, merchandising, and store environments, ensuring that all procedures align with local, state, and federal regulations. This role is essential in upholding the company’s reputation and helping the business achieve its sales and profit goals.

The position available is within the bakery department, which plays a vital role in enhancing the store’s overall customer experience. The role of the bakery associate involves creating an outstanding customer experience through exceptional service and product knowledge. Employees in this position are responsible for assisting in day-to-day bakery operations, including preparing bakery items such as wedding cakes, decorating cakes, pastries, cupcakes, cookies, and other baked goods, and ensuring the quality and freshness of all products offered. The bakery associate works closely with the department manager to monitor sales performance, maintain quality assurance standards, and address inventory or stocking issues promptly. A key aspect of the role is the ability to communicate effectively with customers, providing helpful product information, making recommendations, and assisting customers in discovering new products through samples and demonstrations.

This role also emphasizes the importance of safety, cleanliness, and adherence to food safety regulations. The bakery associate must ensure the bakery environment is safe and clean, properly maintaining equipment like refrigerators, freezers, and ovens, and complying with all health and safety guidelines. Reporting any issues such as product discrepancies, safety hazards, or illegal activities to management is crucial to maintaining a secure and productive workplace. This position demands diligence in observing preventive maintenance practices and participating actively in loss prevention and safety programs.

Overall, the bakery associate role is ideal for individuals with retail and bakery experience who are passionate about delivering top-tier customer service and maintaining high operational standards. The role offers the opportunity to develop specialized skills in cake decorating and bakery product knowledge while working in a dynamic retail environment. This employment opportunity offers a chance to grow professionally while contributing to a reputable company dedicated to quality, safety, and exceptional customer experiences.

Job Requirements

  • Minimum education level as required by local regulations
  • Prior retail experience
  • Prior bakery or cake decorating experience
  • Ability to work in fast-paced environments
  • Effective communication skills
  • Ability to handle stressful situations
  • Basic math skills
  • Ability to perform physical tasks involved in bakery operations
  • Willingness to comply with safety and health regulations
  • Must be able to perform essential job functions with or without accommodation

Job Qualifications

  • Any retail experience
  • Any bakery/cake decorating experience
  • Ability to handle stressful situations
  • Knowledge of basic math
  • Effective communication skills
  • Second language: speaking, reading and/or writing (desired)

Job Duties

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Offer product samples to help customers discover new items or products they inquire about
  • Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
  • Recommend bakery items to customers to ensure they get the products they want and need
  • Check product quality to ensure freshness
  • review sell by dates and take appropriate action
  • use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
  • Decorate cakes, pastries, cupcakes, cookies and other bakery items
  • Label, stock, sign, and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Understand the store's layout and be able to locate products when requested by customer
  • Stay current with present, future, seasonal and special ads
  • Maintain awareness of inventory/stocking conditions and note any discrepancies in inventory
  • Adhere to all local, state and federal health and civil code regulations
  • Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Report all safety risk or issues, and illegal activity, including: robbery, theft or fraud
  • notify management of customer or employee accidents
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Criteria

Experience

No experience required


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