
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.50 - $17.50
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
flexible scheduling
Paid Time Off
Employee assistance program
Tuition Reimbursement
Job Description
Roundy's, a proud member of The Kroger Company family since 2015, is a leading grocery retailer operating more than 140 stores under several well-known retail banners such as Pick 'n Save and Metro Market in Wisconsin and Mariano's in Illinois. With a rich history rooted in the Midwest, Roundy's has become synonymous with quality, community commitment, and exceptional customer service. As part of Kroger, one of the nation's largest grocery retailers, Roundy's benefits from a robust network and broad resources that enable it to provide an outstanding shopping experience to its customers. The company embodies core values that emphasize respect, honesty, integrity, diversity, inclusion, and safety. Committed to 'Feeding the Human Spirit,' Roundy's continually innovates to create memorable experiences for customers, employees, and communities alike.
The bakery team at Roundy's plays a crucial role in this mission by delivering exceptional customer service and ensuring a welcoming environment in the bakery department. This role involves creating a safe and clean setting where customers feel valued and eager to return. The successful candidate will assist the department manager in achieving sales and profit targets by upholding high-quality standards and ensuring product freshness. This position is both rewarding and dynamic, requiring passion for food, strong communication skills, and a commitment to exceptional service. The bakery team member will be responsible for preparing bakery items, including wedding cakes, cake decorating, and maintaining an inviting display that encourages customer engagement. By offering product samples and valuable knowledge about the products, the employee helps customers discover new favorites and experience exceptional service that stands out in the retail grocery industry.
Roundy's offers a comprehensive benefits package focusing on physical, emotional, and financial well-being. These benefits include affordable medical, dental, vision, and prescription coverage, flexible scheduling for full- and part-time roles with paid time off, emotional and financial support through counseling and financial coaching, associate discounts, tuition reimbursement up to $21,000 over the course of a career, and abundant opportunities for career advancement through training programs. The company values a diverse workforce and is committed to providing accommodations throughout the application and hiring process to ensure equity and inclusion. If you are passionate about food, customer service, and seeking a role that values your individual contribution, Roundy's provides an excellent platform to develop your career in the grocery industry, supported by a caring and innovative environment.
The bakery team at Roundy's plays a crucial role in this mission by delivering exceptional customer service and ensuring a welcoming environment in the bakery department. This role involves creating a safe and clean setting where customers feel valued and eager to return. The successful candidate will assist the department manager in achieving sales and profit targets by upholding high-quality standards and ensuring product freshness. This position is both rewarding and dynamic, requiring passion for food, strong communication skills, and a commitment to exceptional service. The bakery team member will be responsible for preparing bakery items, including wedding cakes, cake decorating, and maintaining an inviting display that encourages customer engagement. By offering product samples and valuable knowledge about the products, the employee helps customers discover new favorites and experience exceptional service that stands out in the retail grocery industry.
Roundy's offers a comprehensive benefits package focusing on physical, emotional, and financial well-being. These benefits include affordable medical, dental, vision, and prescription coverage, flexible scheduling for full- and part-time roles with paid time off, emotional and financial support through counseling and financial coaching, associate discounts, tuition reimbursement up to $21,000 over the course of a career, and abundant opportunities for career advancement through training programs. The company values a diverse workforce and is committed to providing accommodations throughout the application and hiring process to ensure equity and inclusion. If you are passionate about food, customer service, and seeking a role that values your individual contribution, Roundy's provides an excellent platform to develop your career in the grocery industry, supported by a caring and innovative environment.
Job Requirements
- Any retail experience
- Any bakery/cake decorating experience
- Ability to handle stressful situations
- Knowledge of basic math
- Effective communication skills
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
- Any retail experience
- Any bakery/cake decorating experience
- Ability to handle stressful situations
- Knowledge of basic math
- Effective communication skills
- Second language: speaking, reading and/or writing (desired)
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples to help customers discover new items or products they inquire about
- Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
- Recommend bakery items to customers to ensure they get the products they want and need
- Check product quality to ensure freshness
- review sell by dates and take appropriate action
- Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
- Decorate cakes, pastries, cupcakes, cookies and other bakery items
- Label, stock, sign, and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Understand the store's layout and be able to locate products when requested by customer
- Stay current with present, future, seasonal and special ads
- Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
- Adhere to all local, state and federal health and civil code regulations
- Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
- notify management of customer or employee accidents
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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