
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.50 - $17.25
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Job Description
The hiring establishment is a reputable retail bakery department known for its commitment to creating an exceptional customer experience through high-quality service and a welcoming environment. This company values respect, honesty, integrity, diversity, inclusion, and safety, forming the core principles that guide every employee's actions and interactions. They pride themselves on maintaining a safe and clean store environment, ensuring customers feel comfortable and eager to return. The bakery is dedicated to offering a wide array of fresh, delicious baked goods, including custom wedding cakes, pastries, cupcakes, and cookies, prepared with precision and care using proper bakery equipment. The company's environment emphasizes teamwork, professionalism, and adherence to safety and quality assurance standards to align with customer expectations and regulatory requirements.
This role offers an excellent opportunity for motivated individuals with retail or bakery experience to join a dynamic team focused on customer satisfaction and departmental success. The employment type is typically full-time or part-time retail associate positions within the bakery department. The salary for this role is competitive within the industry, often based on experience and hours worked.
The position involves assisting the department manager in achieving sales and profit goals, monitoring product quality, ensuring proper merchandising, and contributing actively to all aspects of customer service. Individuals in this role must exhibit strong communication skills, the ability to handle stressful situations with composure, and a customer-centric approach. Knowledge of basic math is essential for tasks such as managing inventory, pricing, and quality assessments.
Employees are expected to maintain product knowledge to help customers make informed decisions and provide guidance on bakery offerings. Moreover, this job requires adhering to all health, safety, and food safety regulations and promoting safety programs within the store. Team members will prepare, decorate, label, stock, and inventory bakery items regularly, aiming for an exceptional presentation and freshness quality. They also take part in loss prevention, preventive maintenance, and the reporting of any discrepancies or hazards, ensuring operational excellence.
Candidates may benefit from proficiency in a second language, which can enhance customer engagement and service delivery. This role offers a fulfilling environment where employees can grow professionally while contributing to a positive customer experience and the overall success of the bakery department and store.
This role offers an excellent opportunity for motivated individuals with retail or bakery experience to join a dynamic team focused on customer satisfaction and departmental success. The employment type is typically full-time or part-time retail associate positions within the bakery department. The salary for this role is competitive within the industry, often based on experience and hours worked.
The position involves assisting the department manager in achieving sales and profit goals, monitoring product quality, ensuring proper merchandising, and contributing actively to all aspects of customer service. Individuals in this role must exhibit strong communication skills, the ability to handle stressful situations with composure, and a customer-centric approach. Knowledge of basic math is essential for tasks such as managing inventory, pricing, and quality assessments.
Employees are expected to maintain product knowledge to help customers make informed decisions and provide guidance on bakery offerings. Moreover, this job requires adhering to all health, safety, and food safety regulations and promoting safety programs within the store. Team members will prepare, decorate, label, stock, and inventory bakery items regularly, aiming for an exceptional presentation and freshness quality. They also take part in loss prevention, preventive maintenance, and the reporting of any discrepancies or hazards, ensuring operational excellence.
Candidates may benefit from proficiency in a second language, which can enhance customer engagement and service delivery. This role offers a fulfilling environment where employees can grow professionally while contributing to a positive customer experience and the overall success of the bakery department and store.
Job Requirements
- Any retail experience
- Any bakery/cake decorating experience
- Ability to handle stressful situations
- Knowledge of basic math
- Effective communication skills
Job Qualifications
- Second language speaking, reading and/or writing
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples to help customers discover new items or products they inquire about
- Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
- Recommend bakery items to customers to ensure they get the products they want and need
- Check product quality to ensure freshness
- review sell by dates and take appropriate action
- Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
- Decorate cakes, pastries, cupcakes, cookies and other bakery items
- Label, stock, sign, and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Understand the stores layout and be able to locate products when requested by customer
- Stay current with present, future, seasonal and special ads
- Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
- Adhere to all local, state and federal health and civil code regulations
- Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Report all safety risk, or issues, and illegal activity, including
- robbery, theft or fraud
- notify management of customer or employee accidents
Job Duties
- Create an outstanding customer experience through exceptional service
- Establish and maintain a safe and clean environment that encourages customers to return
- Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards
- Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples to help customers discover new items or products they inquire about
- Prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
- Recommend bakery items to customers to ensure they get the products they want and need
- Check product quality to ensure freshness
- review sell by dates and take appropriate action
- Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
- Decorate cakes, pastries, cupcakes, cookies and other bakery items
- Label, stock, sign, and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Understand the stores layout and be able to locate products when requested by customer
- Stay current with present, future, seasonal and special ads
- Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
- Adhere to all local, state and federal health and civil code regulations
- Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Report all safety risk, or issues, and illegal activity, including
- robbery, theft or fraud
- notify management of customer or employee accidents
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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