Bakery Deli Team Leader

Grand Rapids, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $15.50 - $20.25

Work Schedule

Rotating Shifts

Flexible

Benefits

weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement and career growth

Job Description

Meijer is a family-owned company that has been proudly serving communities by providing quality products and excellent customer service. As a trusted retailer, Meijer operates a chain of supercenters combining groceries, clothing, electronics, and home goods, offering customers a convenient one-stop shopping experience. With a strong commitment to leadership, personal growth, and community involvement, Meijer fosters a supportive workplace culture that encourages employees to develop their skills and advance their careers while making positive impacts in their communities. Employment at Meijer offers opportunities to be part of a dedicated team that values integrity, respect, and excellence in all aspects of its operations.

The role we are presenting is a leadership position focused on overseeing daily store operations within various departments. This position involves planning, directing, and supervising team members to drive store sales and ensure exceptional customer service. As a mentor and coach, you will play a critical role in developing team members, fostering a positive work environment, and maintaining high standards in product presentation and store appearance. This position is central to implementing strategies that improve customer satisfaction and operational efficiency during prime shopping hours. The role demands a strong focus on leadership, organizational skills, and the ability to balance multiple priorities effectively.

The company offers several rewards to its team members including weekly pay, scheduling flexibility, paid parental leave, and paid education assistance. Employees also benefit from team member discounts and development programs designed for career advancement and personal growth. Meijer invests in its employees by providing a range of resources that support both professional success and work-life balance, solidifying its reputation as an employer of choice within the retail industry.

This leadership position requires a hands-on approach in managing store departments, from staffing and hiring to handling disciplinary actions and achieving departmental financial goals such as profit and loss statements and sales targets. The manager serves as a role model, demonstrating fast, friendly, and efficient customer service while communicating the company’s friendly initiative in all team interactions. Responsibilities also include maintaining the store's visual presentation, ensuring safety protocols are followed, and engaging frequently with customers and team members to uphold a supportive and productive atmosphere. Candidates will find this role rewarding for those who thrive in dynamic retail environments and are motivated by both team and organizational success.

Job Requirements

High school diploma or its equivalent
2-3 years of related retail experience
one year of management experience
ability to communicate clearly to team members
ability to resolve conflict by addressing root cause issues
ability to manage multiple tasks
ability to analyze financial and statistical information and use it to make decisions
ability to teach suggestive selling
ability to lead a safe work environment
ability to mentor team members
successful completion of required certifications

Job Qualifications

High school diploma or its equivalent required
2-3 years of related retail experience
one year of management experience
rotational assignments in other areas of the store such as meat, bakery, produce and deli
also customer service and product flow experience is helpful
demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction
demonstrated ability to resolve conflict by addressing root cause issues
demonstrated ability to manage multiple tasks
demonstrated ability to analyze financial and statistical information and use that information to make informed decisions
demonstrated ability to teach suggestive selling
demonstrated ability to lead an organization that practices working safely at all times
demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders
successful completion of all required certifications

Job Duties

Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members
responsible for staffing, selection and hiring to achieve staffing needs
promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions
documents and applies disciplinary actions and makes recommendations concerning discharge
responsible for P&L, achieving sales and maintaining shrink for the department
models exceptional, fast and friendly customer service
communicates the Meijer Friendly Initiative in all team meetings and conversations
mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards
ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training
spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered
promotes a safe work environment
reliable and consistent attendance required
performs other duties as assigned