Baker - Coppin State University

Job Overview

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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Professional Development

Job Description

Thompson Hospitality is one of the largest and most respected food service and facilities management companies in the United States. With over 33 years of experience, the company prides itself on its core values of integrity, excellence, and respect for others. These principles guide their work with clients, guests, and the communities they serve. Known for providing high-quality dining experiences across various sectors including educational institutions, corporate environments, healthcare facilities, and more, Thompson Hospitality emphasizes professionalism, innovation, and customer satisfaction in all its operations. Their commitment to competitive benefits and a positive work environment makes them an employer of choice within the hospitality industry. The company’s longstanding reputation is built on delivering consistent and exceptional service, supported by a diverse and inclusive workplace culture that values employees’ contributions and well-being.

The Baker role at Coppin State University's campus dining facility under Thompson Hospitality is pivotal in ensuring that students, faculty, and staff enjoy fresh and delicious baked goods every day. This position involves a combination of culinary expertise, customer service, and operational responsibilities that contribute to a successful food service operation within an educational setting. The Baker works closely with a dedicated team to produce breads, pies, cakes, cookies, and other pastries according to established production and catering schedules. Accuracy in following recipes, attention to detail in presentation, and maintaining proper food safety standards are essential parts of this role.

In this role, the Baker is responsible not only for producing high-quality baked items but also for maintaining cleanliness of the equipment and work areas, managing supplies efficiently, and supporting overall dining service goals. The ability to multitask in a fast-paced environment, adhere to safety and sanitation protocols, and communicate effectively with team members and customers are critical for success. The position requires physical stamina, including the capability to lift up to 50 pounds, stand for extended periods, and work in potentially hot and humid conditions often found in kitchen environments.

Thompson Hospitality’s Baker position offers an opportunity to be part of a dynamic, supportive team that values both customer satisfaction and employee growth. This role is suited for individuals with a passion for baking, an eye for quality, and a commitment to excellence in food service. By joining the Coppin State University dining team, Bakers become integral contributors to the campus community’s daily life, enhancing the dining experience through skillful food preparation and friendly service. This role represents a blend of culinary craftsmanship and operational support, essential for the seamless functioning of the campus dining facility and its reputation for quality and reliability.

Job Requirements

  • Baking experience in a high-volume food service environment preferred
  • able to read documents and written instructions to understand sanitation requirements, safety rules, equipment operation and maintenance, policies, and standard operating procedures
  • able to work flexible shifts and schedules, inclusive of weekends and holidays
  • stand for extended periods of time and navigate occasional wet floor conditions
  • lift and carry up to 50 lbs (food product cases, bulk ingredients, kitchen equipment)
  • work in a hot, humid, and fast-paced environment
  • bend, stoop, and reach frequently
  • operate bakery and kitchen equipment safely

Job Qualifications

  • Excellent customer service skills, including the ability to engage with guests and provide a welcoming experience
  • attention to detail and the ability to work efficiently in a fast-paced environment
  • strong communication skills and the ability to work effectively in a team

Job Duties

  • Bake breads, pies, cakes, cookies and other pastries as necessary per the provided production and catering sheets
  • assists in production planning to meet daily requirements
  • ensures proper food preparation by utilizing approved recipes, following prescribed production standards and use of proper equipment
  • assists with the completion of production records to include waste tracking, used/unused portions and product shortages
  • informs supervisor when supplies are low
  • ensures proper presentation, food quality, portion control and maintenance of proper serving temperatures
  • maintains sanitation and orderliness of all equipment, supplies and utensils within work area
  • cleans equipment and workstation thoroughly before leaving the area for other assignments
  • keeps display equipment clean and free of debris
  • performs other duties as assigned

Job Criteria

Experience

No experience required


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