Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $10.70
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a well-known, upscale casual dining restaurant chain that offers a unique blend of traditional Asian cuisine with a modern twist. Established to celebrate the rich flavors and cultural heritage of Asia, P.F. Chang's has become synonymous with high-quality dining experiences, innovative dishes, and a warm, welcoming atmosphere. The restaurant prides itself on its commitment to culinary excellence, exceptional service, and creating memorable moments for every guest. With numerous locations across the United States and beyond, P.F. Chang's caters to a diverse clientele seeking authentic flavors in a stylish setting. The company emphasizes teamwork, growth, and a passion for great food, making it a popular employer in the hospitality industry.

This job opportunity is for a full-time or part-time hourly Backwaiter position at P.F. Chang's. The Backwaiter plays a vital supporting role in restaurant operations, primarily responsible for delivering food promptly and courteously to guests, assisting with dining room cleanliness, and maintaining service stations to ensure smooth service flow. The role demands excellent customer service skills and teamwork to uphold P.F. Chang's high standards of guest experience. Backwaiters work closely with servers, kitchen staff, and management to ensure that each guest enjoys a seamless visit. The position offers a competitive hourly pay rate starting at $10.70 plus tips, depending on experience, and provides paid on-the-job training to help new employees succeed. Flexible scheduling options make this role accessible for those balancing other commitments, such as school or family. The company also promotes from within, offering genuine opportunities for career advancement for motivated team members. Working as a Backwaiter at P.F. Chang's means being part of a passionate team dedicated to celebrating life, family, and food — the core values that drive the brand's vision and culture.

Job Requirements

  • No prior experience required
  • Must be at least 18 years old
  • Possess or obtain a current Food Handler’s Card, where applicable
  • Ability to stand, reach, bend, balance, and lift objects up to 30 lbs. repeatedly during a shift
  • Strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment
  • Excellent communication skills and ability to remain calm under pressure

Job Qualifications

  • No prior experience required
  • Must be at least 18 years old
  • Possess or obtain a current Food Handler’s Card, where applicable
  • Ability to stand, reach, bend, balance, and lift objects up to 30 lbs. repeatedly during a shift
  • Strong multitasking skills
  • Ability to work effectively in a fast-paced, team-oriented environment
  • Excellent communication skills and ability to remain calm under pressure

Job Duties

  • Deliver food to guests efficiently and ensure all requests are met
  • Monitor the expo line, run trays of food for dine-in, and assist guests with any questions
  • Clear and sanitize tables, seating, and floors according to restaurant standards
  • Retrieve and transport dirty dishes to the dishwashing station
  • Restock and clean service stations as needed
  • Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems
  • Interact courteously with guests and notify managers of quality or service concerns
  • Follow company policies, dress code, and safety procedures
  • Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary
  • Support with beverage preparation and responsible alcohol service when required

Job Criteria

Experience

No experience required


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