Backwaiter

Flower Mound, TX, USA|

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $10.00 - $14.50

Work Schedule

Flexible

Benefits

competitive pay

flexible scheduling

Paid on the job training

Opportunities for advancement

Discounted meals

Employee Referral Program

Exclusive team member discounts

401(k) retirement plan

Medical insurance

Dental Insurance

Vision Insurance

Paid sick leave

Job Description

P.F. Chang's is a renowned restaurant chain known for its distinctive Asian-inspired cuisine and exceptional dining experiences. Established with a mission to bring innovative Chinese cuisine to the table, P.F. Chang's has grown into a beloved brand that values quality, hospitality, and a welcoming atmosphere. The restaurant prides itself on its commitment to delivering flavorful dishes crafted from fresh ingredients alongside attentive and courteous service to ensure every guest’s visit is memorable. P.F. Chang's operates numerous locations offering both full-time and part-time employment opportunities, fostering a diverse and inclusive work environment. The company is dedicated to investing in its team through comprehensive paid training, flexible scheduling, and promoting from within to support employees' career growth and job satisfaction.

The Backwaiter position at P.F. Chang's plays a vital role in supporting seamless restaurant operations by ensuring efficient food delivery, maintaining cleanliness, and enhancing the guest experience through outstanding service. This role is crucial in maintaining the high standards of the dining environment and assisting various service stations. Backwaiters engage with guests courteously, coordinate with kitchen and serving staff, and take initiative in handling multiple tasks simultaneously within a fast-paced setting. This position is well-suited for individuals who thrive in dynamic workplaces, enjoy teamwork, and possess a proactive attitude towards customer service. Compensation for this role starts at $2.13 per hour plus tips. P.F. Chang's offers numerous benefits for team members, including flexible scheduling, competitive pay, and opportunities for advancement. The role also allows for skill development in hospitality and provides a pathway for those looking to establish a career in the restaurant industry. Working as a Backwaiter at P.F. Chang’s means contributing to a celebrated culture centered on family, food, and life, while gaining valuable experience in a supportive environment.

Job Requirements

No prior experience required
Must be at least 18 years old
Possess or obtain a current Food Handler’s Card where applicable
Ability to stand, reach, bend, balance, and lift objects up to 30 lbs repeatedly during a shift
Strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment
Excellent communication skills and ability to remain calm under pressure

Job Qualifications

No prior experience required
Must be at least 18 years old
Possess or obtain a current Food Handler’s Card where applicable
Strong multitasking skills
Excellent communication skills
Ability to remain calm under pressure

Job Duties

Deliver food to guests efficiently and ensure all requests are met
Monitor the expo line, run trays of food for dine-in, and assist guests with any questions
Clear and sanitize tables, seating, and floors according to restaurant standards
Retrieve and transport dirty dishes to the dishwashing station
Restock and clean service stations as needed
Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems
Interact courteously with guests and notify managers of quality or service concerns
Follow company policies, dress code, and safety procedures
Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary
Support with beverage preparation and responsible alcohol service when required