PF Changs logo

Backwaiter

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $9.25 - $13.75
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
Closed on Thanksgiving and Christmas at most locations
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned Asian-inspired restaurant chain known for its fusion cuisine and vibrant dining experiences. With a commitment to quality, flavor, and authentic atmosphere, the company has established itself as a leader in casual dining across the United States and internationally. P.F. Chang's combines traditional Asian recipes with modern culinary techniques to offer a diverse menu that appeals to a wide range of customers. The restaurant's mission is to celebrate life, family, and food, creating memorable moments for guests every time they visit.

As a Backwaiter at P.F. Chang's, you will play a vital role in supporting smooth and efficient restaurant operations. This position is essential in delivering food promptly and courteously to guests, maintaining the cleanliness and organization of the dining area, and ensuring a pleasant guest experience from start to finish. Whether you are assisting guests with inquiries, restocking service stations, or helping with takeout orders, your contributions will help uphold the restaurant's standards of excellence.

This role is ideal for individuals who thrive in fast-paced, team-oriented environments and enjoy engaging with customers. The position offers both full-time and part-time opportunities with competitive pay starting at $2.13 per hour plus tips, depending on experience. P.F. Chang's prides itself on fostering career growth by providing paid on-the-job training, flexible scheduling, and opportunities for advancement. The company values passionate team members who are dedicated to delivering outstanding customer service and embodying its core values.

Working as a Backwaiter at P.F. Chang's means joining a vibrant team committed to excellence and guest satisfaction. You will have access to a range of benefits including discounted meals, employee referral programs, exclusive team member discounts, and paid sick leave in qualifying jurisdictions. Many locations also close on Thanksgiving and Christmas, emphasizing the company's commitment to work-life balance. For qualifying team members, additional benefits such as 401(k) retirement plans and medical, dental, and vision insurance are available based on hours worked.

The role requires no prior experience as training is provided, making it an excellent entry point into the hospitality industry. Candidates must be at least 18 years old and able to perform physical tasks such as standing, reaching, bending, balancing, and lifting up to 30 pounds repeatedly during shifts. Excellent communication skills, the ability to multitask, and maintaining composure under pressure are critical to succeeding in this position.

P.F. Chang's invites candidates who are passionate about providing exceptional customer service to apply now and join a company that values meaningful work and a supportive team environment. This job is not just about serving food but about creating connections and celebrating life's moments through food and family. Start your journey with P.F. Chang's today and become part of a dynamic team that truly celebrates life.

Job Requirements

  • No prior experience required
  • Must be at least 18 years old
  • Possess or obtain a current Food Handler's Card, where applicable
  • Ability to stand, reach, bend, balance, and lift objects up to 30 lbs repeatedly during a shift
  • Strong multitasking skills
  • Ability to work effectively in a fast-paced, team-oriented environment
  • Excellent communication skills
  • Ability to remain calm under pressure

Job Qualifications

  • No prior experience required
  • Must be at least 18 years old
  • Possess or obtain a current Food Handler's Card, where applicable
  • Strong multitasking skills
  • Excellent communication skills
  • Ability to remain calm under pressure
  • Ability to work effectively in a fast-paced, team-oriented environment

Job Duties

  • Deliver food to guests efficiently and ensure all requests are met
  • Monitor the expo line, run trays of food for dine-in, and assist guests with any questions
  • Clear and sanitize tables, seating, and floors according to restaurant standards
  • Retrieve and transport dirty dishes to the dishwashing station
  • Restock and clean service stations as needed
  • Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems
  • Interact courteously with guests and notify managers of quality or service concerns
  • Follow company policies, dress code, and safety procedures
  • Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary
  • Support with beverage preparation and responsible alcohol service when required

Job Criteria

Experience

No experience required


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