Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $10.50 - $15.25
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned American-based restaurant chain that specializes in Asian cuisine, delivering an authentic and contemporary dining experience to its guests. Established in 1993, the company has grown significantly, becoming a celebrated name in the casual dining industry with locations across the United States and internationally. Known for its vibrant ambiance, high-quality dishes, and commitment to exceptional service, P.F. Chang's blends global flavors with modern culinary techniques, making it a favored destination for both casual and special dining occasions. The restaurant emphasizes a friendly and inclusive work environment where team members are valued for their contributions and offered opportunities for growth and development. P.F. Chang's is proud to offer competitive wages, flexible scheduling, and a comprehensive benefits package that includes paid training, employee discounts, and health offerings for qualifying team members. This establishment also respects employees' personal time by remaining closed on major holidays like Thanksgiving and Christmas at most locations, reinforcing their commitment to work-life balance.

The Backwaiter role at P.F. Chang's is essential to supporting smooth restaurant operations and enhancing the guest experience. This position is designed for individuals who thrive in fast-paced environments and enjoy working as part of a collaborative team. Backwaiters are primarily responsible for delivering food promptly to guests while ensuring courteous and professional service. They help maintain the cleanliness and organization of dining and service areas, contributing to a welcoming atmosphere. The role includes assisting with tasks such as restocking service stations, clearing and sanitizing tables, and operating kitchen equipment like coffee and iced tea machines. Backwaiters also interact with guests, responding to questions and concerns, and occasionally support front-of-house functions such as greeting and seating guests or packaging takeout orders. This position requires excellent communication skills, the ability to multitask, and the physical stamina to perform duties that include lifting and standing for extended periods. P.F. Chang's is committed to promoting from within, offering team members the opportunity to advance their careers with ongoing training and development. The pay rate for Backwaiters starts at $2.13 per hour plus tips, with full-time and part-time positions available. This role is a perfect entry point for individuals seeking to build a career in the hospitality industry while being part of a dynamic and supportive team environment.

Job Requirements

  • No prior experience required-training is provided
  • Must be at least 18 years old
  • Possess or obtain a current Food Handler's Card, where applicable
  • Ability to stand, reach, bend, balance, and lift objects up to 30 lbs repeatedly during a shift
  • Strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment
  • Excellent communication skills and ability to remain calm under pressure

Job Qualifications

  • No prior experience required
  • Excellent communication skills
  • Ability to multitask in a fast-paced environment
  • Ability to remain calm under pressure
  • Ability to stand, reach, bend, balance, and lift objects up to 30 lbs
  • Must be at least 18 years old
  • Possess or obtain a current Food Handler's Card, where applicable

Job Duties

  • Deliver food to guests efficiently and ensure all requests are met
  • Monitor the expo line, run trays of food for dine-in, and assist guests with any questions
  • Clear and sanitize tables, seating, and floors according to restaurant standards
  • Retrieve and transport dirty dishes to the dishwashing station
  • Restock and clean service stations as needed
  • Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems
  • Interact courteously with guests and notify managers of quality or service concerns
  • Follow company policies, dress code, and safety procedures
  • Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary
  • Support with beverage preparation and responsible alcohol service when required

Job Criteria

Experience

No experience required


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