Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $10.98
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned dining establishment that specializes in offering a unique blend of Chinese cuisine with a contemporary twist. Recognized globally for its exceptional food quality and engaging dining experience, P.F. Chang's has built a strong reputation as a leading casual dining restaurant chain. With locations across the United States and in several countries, the brand emphasizes fresh ingredients, innovative dishes, and outstanding customer service to create memorable experiences for its guests. As a company, P.F. Chang's fosters a culture of inclusivity, teamwork, and growth, making it a preferred employer in the hospitality industry.

The position open at P.F. Chang's is that of a Backwaiter, a vital role that supports restaurant operations and enhances guest satisfaction by ensuring timely delivery of food and maintaining the overall cleanliness and efficiency of the dining area. This role is available for both full-time and part-time hourly employment, with wages starting at $10.98 per hour plus tips, reflecting pay rates based on experience. The Backwaiter acts as a key connection between the kitchen and the dining room by running food trays promptly and courteously while assisting guests and employees alike.

This role demands excellent communication skills, multitasking abilities, and a strong commitment to customer service. Backwaiters will be expected to execute several operational duties including clearing tables, restocking service stations, handling kitchen equipment, and supporting team members with various hospitality tasks such as greeting guests, answering phones, and assisting with takeout orders. P.F. Chang's provides comprehensive on-the-job training to equip their team members with the necessary skills to succeed, even if they have no prior experience. Candidates must be at least 18 years old and possess or be able to obtain a Food Handler's Card where applicable.

The work environment at P.F. Chang's is fast-paced and team-oriented, encouraging collaboration and professional development. The company actively promotes from within, offering ample opportunities for career advancement. Their commitment to employee well-being is reflected in their competitive pay, flexible scheduling, employee referral programs, discounted meals, and exclusive team member discounts. Additionally, qualifying employees can access important benefits including 401(k) retirement plans, medical, dental, and vision insurance, and paid sick leave in specific jurisdictions.

If you are motivated by a purpose-driven culture that celebrates life, family, and food, and you enjoy dynamic work environments, P.F. Chang's offers an enriching employment experience. This role is perfect for individuals seeking to grow within the hospitality sector while delivering excellent customer service in a supportive and respectful setting. Joining P.F. Chang's means becoming part of a passionate team dedicated to providing exceptional dining experiences while also fostering personal and professional growth.

Job Requirements

  • Must be at least 18 years old
  • no prior experience required
  • possess or obtain a current Food Handler’s Card, where applicable
  • ability to stand, reach, bend, balance, and lift objects up to 30 lbs repeatedly during a shift
  • strong multitasking skills
  • excellent communication skills
  • ability to remain calm under pressure

Job Qualifications

  • No prior experience required
  • ability to stand, reach, bend, balance, and lift objects up to 30 lbs repeatedly during a shift
  • strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment
  • excellent communication skills and ability to remain calm under pressure
  • possess or obtain a current Food Handler’s Card, where applicable

Job Duties

  • Deliver food to guests efficiently and ensure all requests are met
  • monitor the expo line, run trays of food for dine-in, and assist guests with any questions
  • clear and sanitize tables, seating, and floors according to restaurant standards
  • retrieve and transport dirty dishes to the dishwashing station
  • restock and clean service stations as needed
  • operate kitchen equipment such as coffee machines, iced tea machines, and POS systems
  • interact courteously with guests and notify managers of quality or service concerns

Job Criteria

Experience

No experience required


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