Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $10.98
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
closed on Thanksgiving and Christmas
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a globally recognized restaurant specializing in Asian cuisine with a unique blend of traditional and contemporary flavors, offering an extraordinary dining experience to guests. Known for its imaginative menu and exceptional ambiance, P.F. Chang's combines quality ingredients and inspired flavors to craft dishes that are both delicious and memorable. As a leader in the casual dining segment, P.F. Chang's maintains a reputation for excellence, innovation, and superior customer service. This establishment values its team members and fosters a culture that encourages advancement and professional growth. Employment at P.F. Chang's is available for both full-time and part-time hourly roles, with a competitive pay structure that starts at $10.98 per hour plus tips, based on experience.

The role of the Backwaiter at P.F. Chang's is integral to maintaining the smooth operation of the restaurant and delivering high standards of guest service. This position requires supporting various aspects of restaurant functionality, from prompt food delivery to assisting in maintaining a clean and inviting dining environment. The Backwaiter plays a crucial role in ensuring that guests receive a warm welcome and their dining needs are addressed quickly and efficiently. By assisting with beverage preparation, managing service stations, and ensuring dining areas meet cleanliness standards, the Backwaiter helps create an enjoyable and seamless experience for every guest. This role is suited for individuals who thrive in a fast-paced, team-oriented environment and who prioritize customer satisfaction and operational excellence.

P.F. Chang's is committed to supporting the professional development of its employees by providing paid on-the-job training, flexible scheduling options, and opportunities for advancement. Team members benefit from unique perks such as discounted meals, an employee referral program, exclusive team member discounts, and importantly, the restaurant observes closures on major holidays like Thanksgiving and Christmas at most locations. Qualified team members have access to benefits including a 401(k) retirement plan contingent on hours worked, medical, dental, and vision insurance, and paid sick leave where applicable. P.F. Chang's culture fosters a sense of family and shared purpose among its employees, encouraging them to bring their best selves to work every day and contribute to the restaurant's mission: To Celebrate Life. Family. Food.

In summary, working at P.F. Chang's as a Backwaiter provides an excellent opportunity to be part of a leading restaurant brand dedicated to delivering exceptional dining experiences. Candidates can expect a supportive work environment with a focus on teamwork, growth, and respect. The role emphasizes customer service excellence, operational support, and a commitment to maintaining high quality and safety standards throughout the restaurant. If you are passionate about food service, enjoy working in a lively team setting, and are eager to grow within a well-established company, this is the role for you.

Job Requirements

  • No prior experience required-training is provided
  • must be at least 18 years old
  • possess or obtain a current Food Handler's Card, where applicable
  • ability to stand, reach, bend, balance, and lift objects up to 30 lbs repeatedly during a shift
  • strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment
  • excellent communication skills and ability to remain calm under pressure

Job Qualifications

  • No prior experience required
  • must be at least 18 years old
  • possess or obtain a current Food Handler's Card, where applicable
  • strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment
  • excellent communication skills and ability to remain calm under pressure

Job Duties

  • Deliver food to guests efficiently and ensure all requests are met
  • monitor the expo line, run trays of food for dine-in, and assist guests with any questions
  • clear and sanitize tables, seating, and floors according to restaurant standards
  • retrieve and transport dirty dishes to the dishwashing station
  • restock and clean service stations as needed
  • operate kitchen equipment such as coffee machines, iced tea machines, and POS systems
  • interact courteously with guests and notify managers of quality or service concerns
  • follow company policies, dress code, and safety procedures
  • assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary
  • support with beverage preparation and responsible alcohol service when required

Job Criteria

Experience

No experience required


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