Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $10.25 - $14.75
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave
Exclusive team member discounts
Closed on Thanksgiving and Christmas at most locations

Job Description

P.F. Chang's is a renowned casual dining restaurant chain known for its unique, Asian-inspired cuisine and vibrant atmosphere. The company prides itself on providing exceptional dining experiences with a focus on quality food, excellent customer service, and a welcoming environment. With numerous locations across the country, P.F. Chang's has built a strong reputation for innovation in food and commitment to guest satisfaction. Their team-oriented culture fosters growth and development, making it an attractive employer for individuals passionate about hospitality and the restaurant industry.

The role of Backwaiter at P.F. Chang's is an essential part of the restaurant operations team, responsible for supporting the timely and courteous delivery of food, maintaining cleanliness in the dining area, and assisting with various service tasks. This hourly position offers a pay rate starting at $5.50 per hour plus tips, making it a competitive opportunity for those seeking both full-time and part-time employment. The Backwaiter plays a vital role in ensuring guests enjoy a seamless dining experience by efficiently delivering orders, helping maintain service stations, and supporting servers and management as needed. The position includes training to develop skills necessary for success and offers opportunities for advancement within the company.

Working as a Backwaiter at P.F. Chang's involves staying attentive to guest needs, quickly clearing tables, and restocking necessary items to keep the restaurant running smoothly. The role requires the ability to operate kitchen equipment such as coffee machines, iced tea machines, and point-of-sale systems, which adds variety and responsibility to the position. The collaborative work environment encourages employees to interact politely with guests and fellow team members, promoting a positive atmosphere that enhances both employee satisfaction and guest enjoyment.

Beyond the immediate scope of duties, P.F. Chang's invests in its employees by offering benefits such as competitive pay, flexible scheduling, paid on-the-job training, employee discounts, and a referral program. For qualifying team members, additional benefits include a 401(k) retirement plan, medical, dental, and vision insurance options, and paid sick leave in certain jurisdictions. The company’s policy of closing on Thanksgiving and Christmas at most locations demonstrates its commitment to work-life balance. This role is ideal for individuals passionate about hospitality, eager to learn, and interested in growing within a respected restaurant brand. Joining P.F. Chang's means becoming part of a dedicated team that celebrates life, family, and food together, making every shift more than just a job but a meaningful experience.

Job Requirements

  • Must be at least 18 years old
  • Possess or obtain a current Food Handler's Card, where applicable
  • Willing to undergo paid on-the-job training
  • Ability to work flexible schedules including nights, weekends, and holidays
  • High school diploma or equivalent preferred but not required

Job Qualifications

  • No prior experience required
  • Ability to stand, reach, bend, balance, and lift objects up to 30 lbs repeatedly during a shift
  • Strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment
  • Excellent communication skills and ability to remain calm under pressure

Job Duties

  • Deliver food to guests efficiently and ensure all requests are met
  • Monitor the expo line, run trays of food for dine-in, and assist guests with any questions
  • Clear and sanitize tables, seating, and floors according to restaurant standards
  • Retrieve and transport dirty dishes to the dishwashing station
  • Restock and clean service stations as needed
  • Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems
  • Interact courteously with guests and notify managers of quality or service concerns
  • Follow company policies, dress code, and safety procedures
  • Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary
  • Support with beverage preparation and responsible alcohol service when required

Job Criteria

Experience

No experience required


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