
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $10.25 - $15.00
Work Schedule
Flexible
Benefits
competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave
Closed on Thanksgiving and Christmas at most locations
Job Description
P.F. Chang's is a renowned Asian-inspired restaurant brand dedicated to providing exceptional dining experiences through its innovative and flavorful dishes. With a commitment to quality service and fresh ingredients, P.F. Chang's offers a vibrant atmosphere where guests can enjoy a fusion of traditional Asian cuisine with a contemporary twist. The company prides itself on its dedication to customer satisfaction, culinary excellence, and fostering a positive work environment for its team members. Operating in multiple locations, P.F. Chang's combines a passion for food with a culture that emphasizes teamwork, growth opportunities, and employee well-being.
The Backwaiter role at P.F. Chang's is an integral part of the restaurant operations team, ensuring seamless service delivery and enhancing guest satisfaction. This position involves supporting the dining room by promptly delivering food to guests in a courteous manner, maintaining cleanliness throughout the dining area, and assisting with service stations. Both full-time and part-time positions are available, offering flexible scheduling to accommodate diverse availability. Compensation ranges with a base pay of $2.13 per hour plus tips, reflecting the importance of hourly service staff in providing excellent customer experiences. The company offers paid on-the-job training, ensuring new team members are well-prepared to succeed in their roles. The Backwaiter also plays a supportive role in greeting guests, packaging takeout orders, and assisting with beverage preparation when necessary.
This position is ideal for individuals who enjoy working in a fast-paced, team-oriented environment and who are committed to delivering a high-quality dining experience. Responsibilities include monitoring the expo line, running food trays to tables, clearing and sanitizing seating areas, and operating various kitchen equipment such as coffee machines and POS systems. Candidates must be able to handle physical demands such as standing for extended periods, lifting up to 30 pounds, and multitasking efficiently. The role provides an exciting opportunity to grow within the company, as P.F. Chang's strongly promotes advancement from within. This position also benefits from an array of team member perks, including competitive pay, flexible scheduling, discounted meals, and exclusive employee discounts.
P.F. Chang's believes in more than just employment — the company promotes a culture where employees feel valued and inspired to contribute to a shared purpose: To Celebrate Life, Family, and Food. With benefits including medical, dental, vision insurance, paid sick leave in qualifying locations, and a 401(k) retirement plan for eligible team members, P.F. Chang's invests in its workforce both personally and professionally. The restaurants are closed on Thanksgiving and Christmas at most locations, allowing team members precious time to spend with their loved ones. This combination of competitive pay, meaningful work, and attentive employee support makes the Backwaiter position an attractive opportunity for those eager to embark on a rewarding hospitality career at an established and respected brand.
The Backwaiter role at P.F. Chang's is an integral part of the restaurant operations team, ensuring seamless service delivery and enhancing guest satisfaction. This position involves supporting the dining room by promptly delivering food to guests in a courteous manner, maintaining cleanliness throughout the dining area, and assisting with service stations. Both full-time and part-time positions are available, offering flexible scheduling to accommodate diverse availability. Compensation ranges with a base pay of $2.13 per hour plus tips, reflecting the importance of hourly service staff in providing excellent customer experiences. The company offers paid on-the-job training, ensuring new team members are well-prepared to succeed in their roles. The Backwaiter also plays a supportive role in greeting guests, packaging takeout orders, and assisting with beverage preparation when necessary.
This position is ideal for individuals who enjoy working in a fast-paced, team-oriented environment and who are committed to delivering a high-quality dining experience. Responsibilities include monitoring the expo line, running food trays to tables, clearing and sanitizing seating areas, and operating various kitchen equipment such as coffee machines and POS systems. Candidates must be able to handle physical demands such as standing for extended periods, lifting up to 30 pounds, and multitasking efficiently. The role provides an exciting opportunity to grow within the company, as P.F. Chang's strongly promotes advancement from within. This position also benefits from an array of team member perks, including competitive pay, flexible scheduling, discounted meals, and exclusive employee discounts.
P.F. Chang's believes in more than just employment — the company promotes a culture where employees feel valued and inspired to contribute to a shared purpose: To Celebrate Life, Family, and Food. With benefits including medical, dental, vision insurance, paid sick leave in qualifying locations, and a 401(k) retirement plan for eligible team members, P.F. Chang's invests in its workforce both personally and professionally. The restaurants are closed on Thanksgiving and Christmas at most locations, allowing team members precious time to spend with their loved ones. This combination of competitive pay, meaningful work, and attentive employee support makes the Backwaiter position an attractive opportunity for those eager to embark on a rewarding hospitality career at an established and respected brand.
Job Requirements
- Must be at least 18 years old
- no prior experience required-training is provided
- possess or obtain a current Food Handler's Card, where applicable
- ability to stand, reach, bend, balance, and lift objects up to 30 lbs. repeatedly during a shift
- strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment
- excellent communication skills and ability to remain calm under pressure
Job Qualifications
- No prior experience required
- excellent communication skills and ability to remain calm under pressure
- strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment
- possess or obtain a current Food Handler's Card, where applicable
- ability to stand, reach, bend, balance, and lift objects up to 30 lbs. repeatedly during a shift
Job Duties
- Deliver food to guests efficiently and ensure all requests are met
- Monitor the expo line, run trays of food for dine-in, and assist guests with any questions
- Clear and sanitize tables, seating, and floors according to restaurant standards
- Retrieve and transport dirty dishes to the dishwashing station
- Restock and clean service stations as needed
- Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems
- Interact courteously with guests and notify managers of quality or service concerns
- Follow company policies, dress code, and safety procedures
- Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary
- Support with beverage preparation and responsible alcohol service when required
Job Criteria
Experience
No experience required
Job Location
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