Job Overview
Benefits
Fun and dynamic work environment
opportunities for growth
team-oriented culture
Employee Discounts
flexible scheduling
Training and Development
supportive management
Job Description
Lake Nona Wave Hotel is a premier hospitality establishment dedicated to providing exceptional and memorable guest experiences. Nestled in a vibrant community, this hotel combines modern luxury with authentic and personalized service, making it a preferred destination for travelers seeking comfort and uniqueness. Known for its welcoming atmosphere and commitment to excellence, Lake Nona Wave Hotel prides itself on its team-oriented culture and dedication to guest satisfaction. The hotel offers a dynamic work environment that values creativity, flexibility, and passion for service, cultivating an atmosphere where every team member can thrive and contribute meaningfully to the guest experience.
The Host role at Lake Nona Wave Hotel is an essential part of the guest service team, serving as the first point of contact for guests entering the restaurant. This position involves greeting guests warmly, managing seating arrangements efficiently, and ensuring the dining room is maintained to high standards. The Host plays a critical role in creating a welcoming and comfortable atmosphere, working closely with other restaurant staff to monitor activity and address any special guest needs or requests. This role requires a proactive approach to problem-solving, enabling the Host to resolve guest complaints with initiative and contribute to building guest loyalty.
This position thrives on fast-paced multitasking while maintaining organization and professionalism. It is well suited for individuals who are flexible, people-oriented, and passionate about providing exceptional service. The Host’s responsibilities extend beyond simple greeting and seating tasks to supporting the entire restaurant team and enhancing the overall dining experience. Physical demands include extended periods of walking and standing, occasional lifting, and exposure to variable environmental conditions. Candidates who enjoy engaging with guests, collaborating with team members, and striving to deliver distinct and authentic experiences will find this role rewarding and aligned with their skills and interests.
The Host role at Lake Nona Wave Hotel is an essential part of the guest service team, serving as the first point of contact for guests entering the restaurant. This position involves greeting guests warmly, managing seating arrangements efficiently, and ensuring the dining room is maintained to high standards. The Host plays a critical role in creating a welcoming and comfortable atmosphere, working closely with other restaurant staff to monitor activity and address any special guest needs or requests. This role requires a proactive approach to problem-solving, enabling the Host to resolve guest complaints with initiative and contribute to building guest loyalty.
This position thrives on fast-paced multitasking while maintaining organization and professionalism. It is well suited for individuals who are flexible, people-oriented, and passionate about providing exceptional service. The Host’s responsibilities extend beyond simple greeting and seating tasks to supporting the entire restaurant team and enhancing the overall dining experience. Physical demands include extended periods of walking and standing, occasional lifting, and exposure to variable environmental conditions. Candidates who enjoy engaging with guests, collaborating with team members, and striving to deliver distinct and authentic experiences will find this role rewarding and aligned with their skills and interests.
Job Requirements
- Flexible with work days and hours
- Previous experience in guest service preferred
- Knowledge of restaurant terminology and food service techniques preferred
- Excellent communication skills in English
- Ability to stand and walk for 6-8 hours per day
- Ability to lift up to 25 lbs occasionally
- Ability to work in temperature fluctuations and moderate to high noise levels
Job Qualifications
- Flexibility
- Previous experience passionately providing service to others preferred
- Familiarity of restaurant terminology and food service techniques preferred
- People person
- Great communicator able to communicate fluently in English verbally and through legible writing
Job Duties
- Warmly greet guests into the restaurant
- Proactively support the restaurant team while monitoring dining room activity
- Collaborate with team members to communicate any special needs or guest requests
- Utilize the freedom to go beyond and take initiative to resolve guest complaints and create loyalty
- Enjoy multi-tasking at a fast pace while maintaining an organized host stand or work area
Job Criteria
Experience
No experience required
Job Location
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