Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Comprehensive benefits plan
401k
Employee Discounts
Internal Career Advancement Opportunities
community service initiatives

Job Description

DARCARS of Lanham is a reputable automotive dealership dedicated to providing exceptional vehicle sales and service experiences to customers. With a strong commitment to customer satisfaction and community service, DARCARS of Lanham operates with integrity, professionalism, and a customer-first approach. The company is part of a larger network of dealerships known for their comprehensive benefits plans, employee development opportunities, and a positive work environment that encourages growth and advancement. As an employer, DARCARS values diversity and ensures an inclusive, drug-free workplace. This positions the organization as a preferred employer in the automotive industry, focused on teamwork and delivering outstanding service.

The Automotive Valet position at DARCARS of Lanham is crucial to maintaining seamless operations and enhancing the customer experience. The role centers around lane management, task execution, and errands that facilitate efficient vehicle handling and customer interaction. This is a hands-on position requiring a valid driver’s license, a good driving record, and the ability to perform physical tasks such as bending, twisting, standing for extended periods, and lifting at least 30 pounds. The Automotive Valet supports service advisors and technicians by ensuring vehicles are moved promptly and safely, manages the flow of vehicles on the lot, assists with service write-ups, and provides customer shuttle services when needed.

Candidates for this role must demonstrate outstanding communication skills to interact effectively with both customers and team members while reflecting the company’s commitment to customer service. While a high school diploma or equivalent is required, prior detailing experience and the ability to operate manual vehicles are advantageous but not mandatory. The job also requires the ability to read, speak, and comprehend instructions and policies accurately.

Working in various weather conditions is part of the job as the Automotive Valet is responsible for maintaining the cleanliness and safety of the service area, including clearing walkways from debris, ice, and snow. The role is essential for sustaining the dealership's operational integrity and customer satisfaction levels. DARCARS provides a comprehensive benefits package including a 401k plan, employee discounts on vehicle purchases and repairs, and opportunities for career growth within the company. This is an excellent opportunity for individuals passionate about the automotive industry who enjoy active, customer-focused work environments and seek a role with growth potential.

Job Requirements

  • High school diploma or equivalent
  • valid driver’s license
  • acceptable, safe driving record
  • strong communication skills
  • demonstrated commitment to customer service
  • ability to read, speak, and comprehend instructions and policy documents
  • physical ability to bend, twist, stand for long periods, and lift 30 lbs
  • ability to work in various weather conditions

Job Qualifications

  • High school diploma or equivalent (GED)
  • valid driver’s license and acceptable, safe driving record
  • strong communication skills with customers and employees
  • demonstrated commitment to customer service
  • ability to speak, read and comprehend instructions and policy documents
  • ability to converse comfortably with customers
  • ability to bend, twist, and stand for long periods
  • ability to lift a minimum of 30 lbs
  • detailing experience is a plus
  • ability to operate manual vehicles is a plus

Job Duties

  • Conducts business in a professional and ethical manner
  • greets every customer with a smile
  • directs customers to their desired destinations when parking or retrieving their vehicles
  • assists with service write-up and tagging of customer vehicles
  • assists with efficient vehicle flow within dealership as service tickets are generated
  • assists advisors and technicians by moving client vehicles to and from the shop and anything else they may need to complete the service visit
  • provides shuttle service to customers when requested
  • reports to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers
  • maintains cleanliness of service area, keeping floor clean and dry as necessary
  • responsible for garbage removal
  • cleans driveway and walkways, removing debris, ice, and snow as necessary
  • complies with DARCARS policies and procedures
  • assists in dealer exchanges
  • performs other duties as assigned

Job Criteria

Experience

No experience required


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