Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Comprehensive benefits plan
401k
Employee discounts on vehicle purchases
Employee discounts on parts and service repairs
Opportunities to join community service initiatives
Internal Career Advancement Opportunities

Job Description

DARCARS Toyota of Baltimore is a reputable automotive dealership committed to delivering outstanding customer service and high-quality automotive solutions. As part of the DARCARS Automotive Group, this dealership focuses on providing a wide selection of new and pre-owned vehicles, including Toyota models, along with expert service and genuine parts to all of its customers. With a dedicated team of professionals, DARCARS Toyota of Baltimore ensures an exceptional car buying and servicing experience by fostering a supportive and customer-centric environment. The dealership prides itself on community engagement, career advancement opportunities, and maintaining a drug-free, equal opportunity workplace that promotes safety and integrity throughout its operations.

The Automotive Valet position at DARCARS Toyota of Baltimore is pivotal in enhancing customer satisfaction and supporting daily dealership functions. This role requires a proactive individual who is responsible for managing vehicle lanes and performing various errands to ensure smooth vehicle flow. Automotive Valets greet customers warmly and assist them in parking and retrieving their vehicles, contributing to a seamless service visit experience. The position also involves assisting service advisors and technicians by transporting client vehicles to and from the service shop, helping with service write-ups, and facilitating shuttle services for customers when requested.

In addition to customer-facing duties, the Automotiv Valet maintains the cleanliness and safety of the service area, including tasking such as garbage removal and clearing debris, ice, or snow from driveways and walkways. This role necessitates a strong commitment to professionalism and ethical conduct, as well as compliance with all company policies and safety regulations. Ideal candidates will possess strong communication skills, a valid driver’s license with a safe driving record, and the physical ability to perform tasks such as standing for long periods, bending, twisting, and lifting up to 30 pounds. While detailing experience and the ability to operate manual vehicles are considered pluses, they are not required.

As an employee at DARCARS Toyota of Baltimore, you will benefit from a comprehensive benefits plan, including a 401k retirement plan, employee discounts on vehicle purchases, and parts and services. The dealership supports professional growth by providing internal career advancement opportunities and encourages involvement in community service initiatives. Employment with DARCARS Toyota of Baltimore not only offers a chance to work with a respected industry leader but also allows you to be a part of a team dedicated to outstanding customer service and operational excellence. The position is subject to background screening and is offered on an at-will employment basis with adherence to dealership rules and regulations.

Job Requirements

  • Requires a High School diploma or equivalent (GED)
  • Valid driver’s license
  • Acceptable and safe driving record
  • Strong communication skills
  • Ability to speak, read and comprehend instructions, short correspondence, and policy documents
  • Ability to bend, twist, and stand for long periods of time in various weather conditions
  • Ability to lift a minimum of 30 lbs

Job Qualifications

  • High School diploma or equivalent (GED)
  • Valid driver’s license and acceptable, safe driving record
  • Strong communication skills with customers and employees
  • Ability to speak, read, and comprehend instructions and policy documents
  • Demonstrated commitment to customer service
  • Ability to bend, twist, and stand for long periods
  • Ability to lift a minimum of 30 lbs
  • Detailing experience is a plus
  • Ability to operate manual vehicles is a plus

Job Duties

  • Conducts business in a professional and ethical manner
  • Greets every customer with a smile
  • Directs customers to their desired destinations when parking or retrieving their vehicles
  • Assists with service write-up and tagging of customer vehicles
  • Assists with efficient vehicle flow within dealership as service tickets are generated
  • Assists Advisors and Technicians by moving client vehicles to and from the shop and anything else they may need to complete the service visit
  • Provides shuttle service to customers when requested
  • Reports to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers
  • Maintains cleanliness of service area, keeping floor clean and dry as necessary
  • Responsible for garbage removal
  • Cleans driveway and walkways, removing debris, ice, and snow as necessary
  • Complies with DARCARS policies and procedures
  • Assist in dealer exchanges
  • Other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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