Job Overview

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Compensation

Salary
Exact $100,000.00
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Benefits

Closed Sundays
Competitive Bi-Weekly Pay
Tuition Reimbursement
Paid vacation
Paid sick time
Six paid holidays
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan with company match
Discounted services on personal vehicles
Opportunity for advancement

Job Description

Lamb's Tire & Automotive, a respected automotive service provider since 1987, is part of Sun Auto Tire & Service, a leading national network of automotive service centers operating trusted brands coast to coast. Lamb's Tire & Automotive prides itself on delivering high-quality automotive repair and maintenance services that keep cars and trucks running safely and efficiently on the road. With a longstanding reputation for integrity, excellence, and commitment to their communities, the company focuses on providing superior customer service, expert technical support, and a positive working environment for its team members. The organization champions employee development and advancement, fostering a collaborative and growth-oriented culture.

We are currently seeking a motivated and experienced Automotive Shop Manager to join our team. This is an excellent career opportunity for someone ready to lead and inspire a team while driving the overall performance of the shop. The Shop Manager will assume accountability for all operational and financial aspects of the store. Responsibilities include ensuring maximum sales and profitability through effective expense management, human resource management, and maintaining strict control of operating costs and inventory shrinkage. The role requires a proactive leader who can set clear business goals, implement strategies to achieve them, and maintain superior guest service standards throughout the operation. Importantly, the Shop Manager will foster a welcoming and supportive customer experience, manage staff performance and development, and uphold compliance with company policies.

This position offers incredible earning potential, providing the opportunity to earn up to $100,000 annually, including a competitive base salary, bonus opportunities, and additional incentives. Employment benefits include closed Sundays, competitive bi-weekly pay, tuition reimbursement, paid vacation and sick leave, six paid holidays, comprehensive medical, dental, and vision insurance, company-paid life insurance, a 401(k) retirement savings plan with company match, discounted services on personal and immediate family vehicles, and clear opportunities for career advancement. Lamb's Tire & Automotive is dedicated to supporting its employees' work-life balance, financial security, and professional growth.

The Shop Manager will lead efforts in ensuring customer satisfaction by maintaining store standards, product knowledge, and managing service callbacks. They will address escalated customer concerns to maintain strong long-term customer relationships. Managing and motivating a skilled team is central to the role, including conducting regular employee meetings, training sessions, goal setting, and employee evaluations to foster continuous improvement. This manager will optimize business performance by analyzing sales trends and implementing initiatives to maximize profitability while maintaining rigorous control over store assets and inventory. Facility cleanliness and equipment maintenance are also critical, ensuring a welcoming environment for customers and safe conditions for employees.

Lamb's Tire & Automotive is proud to promote equal employment opportunity and prohibits discrimination based on race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We invite passionate automotive professionals to apply and grow their career with a company committed to excellence and community.

Job Requirements

  • High school diploma or equivalent
  • Five or more years of relevant automotive sales and management experience
  • Proven leadership skills with team coaching and development ability
  • Strong business development and strategy implementation knowledge
  • Ability to analyze financial statements and business trends
  • Excellent communication and customer service skills
  • Valid driver's license
  • Minimum age of 18 years

Job Qualifications

  • Five or more years of sales experience in auto repair shop management or equivalent automotive industry experience
  • Previous experience managing and coaching teams through effective communication and strategy implementation
  • Proven ability to develop and meet monthly, quarterly, and annual sales and profit goals
  • Demonstrated record of consistently exceeding sales and profit targets
  • Previous experience as an automotive technician preferred but not required
  • Valid driver's license
  • Must be at least 18 years old

Job Duties

  • Ensure outstanding customer service by maintaining store standards and handling escalated customer complaints
  • Set expectations and communicate regularly with employees on responsibilities, goals, training, and customer service
  • Hold management accountable through coaching and counseling
  • Ensure compliance with company policies and conduct regular employee meetings and store audits
  • Perform performance evaluations for all employees regularly
  • Analyze business trends and implement plans to maximize sales and meet sales and profit targets
  • Review invoices and daily reports to identify business growth opportunities
  • Maintain controls over physical and financial assets including timely deposits
  • Oversee inventory control
  • Maintain cleanliness and housekeeping standards of the store and conduct equipment inspections
  • Ensure timely return of unused parts to vendors and manage vendor credits

Job Criteria

Experience

Mid Level (3-7 years)


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