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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $24.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Flexible work schedule
on-call compensation
Travel reimbursement
Equal opportunity employer
Job Description
Nautilus Hyosung America, Inc. (HYOSUNG) is a global leader in the field of ATM self-service technologies renowned for its innovative approach to banking automation. As a company committed to advancing financial service solutions, HYOSUNG has established itself by continually researching, developing, and delivering high-quality ATM products. These flexible solutions are designed to dynamically adapt to evolving technological landscapes and meet the diverse and changing needs of customers worldwide. With a strong emphasis on reliability and innovation, HYOSUNG upholds a reputation for providing top-tier ATM products that streamline banking operations, enhance customer convenience, and maintain operational efficiency. The company fosters a... Show More
Job Requirements
- Associate’s degree in electronics or equivalent experience
- Prior ATM experience preferred
- 3-5 years of experience in field service
- Solid understanding of electronics and electro-mechanical equipment
- Ability to use analog and digital voltmeters
- Ability to handle and carry heavy parts up to 80 lbs
- Ability to work extended hours and flexible shifts including weekends and holidays
- Ability to travel occasionally
- Ability to perform on-call duty
- Valid driver’s license
Job Qualifications
- Associate’s degree in electronics or equivalent experience preferred
- Prior ATM experience preferred but not required
- 3-5 years of field service experience
- Solid understanding of electronics and electro-mechanical equipment operation
- Ability to use analog and digital voltmeters
- Ability to use hand tools
- Ability to carry heavy parts up to 80 lbs
- Ability to work extended hours and flexible shifts including weekends and holidays
- Capability to travel nationally on occasion
- Willingness to perform on-call duties with compensation
Job Duties
- Installation, repair, software loading and maintenance of ATMs or other products in assigned territory
- Train bank staff or vendors on required maintenance tasks of equipment
- Work with internal and external support departments to provide maintenance support
- Maintain service level agreements as per customer contracts
- Work on products and services of medium to high complexity
- Travel occasionally with short notice as required
- Perform preventive maintenance including diagnostics, testing and cleaning
- Manage spare parts and follow inventory processes
- Complete administrative reports within deadlines
- Complete tasks assigned by supervisor or applicable staff
- Maintain flexible work schedule with on-call duty
- Work independently with minimal supervision
- Provide extraordinary customer service experience
- Maintain company property in good condition
- Maintain a valid driver’s license
- Responsible use of company credit card and expense reporting
- Follow all security procedures and policies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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