Associate, Quick Service - Universal Kids Resort

Job Overview

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Benefits

Competitive compensation package
Equal opportunity employer
Environmental health and safety training
Team member involvement programs
reasonable accommodation for disabilities

Job Description

Universal Kids Resort is a premier hospitality and entertainment destination dedicated to providing families with unforgettable experiences and exceptional services. Known for its vibrant atmosphere and diverse dining options, Universal Kids Resort offers a unique blend of fun, relaxation, and culinary delights tailored for guests of all ages. At the heart of the resort's success is a commitment to outstanding customer service, operational excellence, and a welcoming environment that ensures every visitor feels valued and satisfied throughout their stay. The resort features multiple food and beverage venues, each designed to deliver high-quality meals and beverages with a focus on guest satisfaction and efficient service.

The role of Food and Beverage Attendant at Universal Kids Resort is integral to maintaining the resort's high standards of guest service and food quality. This position involves operating the register and point-of-sale (POS) system, preparing and cooking basic food items, and delivering exemplary customer service by greeting guests warmly and fulfilling food and beverage orders accurately and promptly. The attendant plays a crucial role in managing both internal and external crowd flow, ensuring that guests have a smooth and pleasant dining experience from entry to exit. In addition to food preparation and order processing, this role includes cleaning and maintenance duties that help uphold the cleanliness and safety standards of the dining areas. Tasks such as mopping floors, emptying trash, wiping down tables, restocking condiments, bussing tables, and running food are all essential responsibilities that contribute to the overall guest experience.

This position requires a proactive and friendly individual who can maintain a fast-paced work environment while delivering courteous and efficient service. The Food and Beverage Attendant will be expected to follow all health, safety, and operational policies set forth by Universal Kids Resort, actively participating in environmental, health and safety programs to ensure compliance and team member involvement. This role is designed for individuals who enjoy working in a dynamic hospitality setting and are dedicated to creating positive interactions with guests to enhance their visit.

Universal Kids Resort values employees who demonstrate reliability, a strong work ethic, and teamwork. With a competitive compensation package, this employment opportunity is ideal for those seeking to grow their career in the food and beverage industry within a well-respected and family-oriented resort environment. Universal Kids Resort is an equal opportunity employer and encourages individuals with diverse backgrounds and abilities to apply. The resort adheres strictly to policies in accordance with applicable laws and maintains a commitment to providing reasonable accommodation to qualified individuals with disabilities.

Job Requirements

  • High school diploma or GED preferred
  • 6+ months of previous food and beverage experience preferred or equivalent combination of education and experience
  • consistent attendance
  • ability to perform essential job functions with reasonable accommodation
  • ability to work in a fast-paced environment
  • reliable and punctual
  • ability to follow organizational policies and procedures

Job Qualifications

  • High school diploma or GED preferred
  • 6+ months of previous food and beverage experience preferred or equivalent combination of education and experience
  • ability to provide friendly and efficient guest service
  • knowledge of proper food handling and safety procedures
  • ability to operate POS systems and handle cash transactions
  • strong communication and interpersonal skills
  • teamwork and cooperation

Job Duties

  • Operate the register and point-of-sale system
  • perform basic food preparation and cooking tasks such as operating fryers on a timer
  • take and fill food and beverage orders accurately
  • provide friendly and courteous guest assistance including greeting and answering questions
  • manage internal and external crowd control and maintain line speed
  • clean dining areas by mopping floors, emptying trash, wiping tables, and stocking condiments
  • participate in environmental, health, and safety responsibilities according to established policies
  • perform other duties as assigned

Job Criteria

Experience

No experience required


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