Associate Patient Care Coordinator

ProHealth Physicians, a part of the Optum family of businesses, is a leading community-based medical group dedicated to sustaining the health and well-being of the communities they serve. Known for fostering a culture of collaboration, ProHealth Physicians offers robust medical resources and a deep commitment to exceptional care and service. Their mission emphasizes "Caring. Connecting. Growing together," underscoring the organization's dedication to teamwork, patient-centered care, and professional growth. Employing a wide range of healthcare professionals and support staff, ProHealth Physicians plays a pivotal role in ensuring accessible and high-quality healthcare in the regions they operate. As part of the larger UnitedHealth Group, ProHealth Physicians benefits from extensive resources and enterprise-wide initiatives focused on health equity and environmental sustainability.

The Associate Patient Care Coordinator role at ProHealth Physicians epitomizes the organization's commitment to excellent patient service and efficient clinical operations. This full-time, Monday through Friday, 40 hours per week position, located at 6 Northwestern Dr., Bloomfield, CT, involves directly supporting the care team by handling vital patient interactions and administrative tasks. The ideal candidate will be friendly, detail-oriented, and patient-focused, ensuring each patient’s experience is smooth from check-in to check-out. Responsibilities include greeting patients, scheduling appointments using standard protocols, answering phone inquiries, managing demographic information, collecting payments, and maintaining confidentiality of patient data. The role requires regular use of electronic health records (EHR) according to ProHealth policies and workflows and may occasionally require floating to other local practices within the region to provide coverage.

Candidates for this position receive competitive hourly pay ranging from $16.00 to $29.00 per hour, dependent on factors such as local labor markets, education, and work experience. In addition to the pay, employees enjoy a comprehensive benefits package, incentive and recognition programs, equity stock purchase options, and 401k contributions, with all benefits subject to eligibility requirements. Those working at ProHealth Physicians are rewarded and recognized for their performance in an environment that encourages professional development and provides clear pathways for career advancement. The company is strongly dedicated to diversity, equity, and inclusion, ensuring equal employment opportunities to qualified applicants regardless of race, gender, or other protected characteristics. Compliance with all applicable wage laws and drug-free workplace policies is strictly maintained. Overall, this position is an excellent opportunity for individuals seeking a stable, supportive work environment within a respected community medical group dedicated to making a meaningful impact on population health and patient well-being.