Associate II - Front Desk

Movement is a leading climbing gym and community hub dedicated to transforming lives through climbing, yoga, and fitness. As the largest network of climbing gyms in the country, Movement stands apart not just as a fitness center but as a vibrant community dedicated to personal growth, meaningful connection, and unwavering integrity. The company believes in creating an environment that encourages its members and guests to push boundaries, achieve their fitness goals, and foster lifelong relationships. With a focus on sustainability and community impact, Movement is committed to expanding its influence in the climbing and fitness industry while providing rewarding career opportunities for its team members. The establishment prides itself on building an extraordinary and inclusive team passionate about climbing and dedicated to delivering outstanding member experiences.

The Front Desk team member role at Movement serves as the essential first point of contact, representing the face of the company to both members and guests. This part-time position is designed for individuals who are passionate about service, enthusiastic about climbing, yoga, and fitness, and driven to create exceptional customer experiences. These team members are entrusted with delivering a welcoming and approachable introduction to the Movement community, connecting new and existing members with programs, amenities, and products tailored to their goals. The role requires a high level of initiative, resilience, and business-mindedness, making it perfect for dedicated professionals who thrive in dynamic, people-facing environments.

Key responsibilities include greeting members and guests with warmth, conducting gym tours, providing personalized guidance, and promoting the unique values and offerings of Movement. Front Desk team members also manage transactions, assist with retail sales, monitor gym safety, conduct introductory climbing classes, and maintain overall facility upkeep. This role emphasizes a growth mindset, encouraging employees to be curious, coachable, and actively engaged in the continuous improvement of customer service standards.

The position offers a competitive starting wage of $19.38 per hour and includes benefits such as free membership, retail and in-gym discounts, and guest passes. Scheduling may vary week to week, requiring regular evening and weekend availability. Movement values diversity in the workplace and is an Equal Opportunity Employer, ensuring all qualified candidates have an equal chance to join their team. This role is an excellent opportunity for those with a passion for climbing, yoga, and fitness who wish to contribute to and grow within a supportive and dynamic community-driven organization.