Job Overview
Benefits
competitive pay
bonus eligible
Paid Time Off
free meal each shift
medical benefits
401K retirement plan with 4% match
Career advancement and professional development
tuition reimbursement and scholarship opportunities
Job Description
KFC is a globally recognized quick-service restaurant brand known for its commitment to quality, customer satisfaction, and community values. With a rich history of serving delicious fried chicken and a customer-centric approach, KFC thrives on fostering a dynamic work environment where employees are encouraged to grow professionally and contribute meaningfully to the brand's success. As part of a large network of restaurants, KFC emphasizes operational excellence, equity, inclusion, and a culture that balances dedication with fun and personal growth.
The Assistant Manager role at KFC is pivotal in ensuring the restaurant operates smoothly and meets high standards of service and customer engagement. You will play a central role by supporting the Restaurant General Manager (RGM), upholding brand standards, and inspiring the team to deliver outstanding customer experiences. This position demands leadership, strategic thinking, and excellent interpersonal skills as you train, coach, and recognize team members. When the RGM is away, you will take charge of daily restaurant operations, making crucial decisions that keep the establishment running efficiently. The role is full-time with a 50-hour workweek, where you earn regular pay for 40 hours and time and a half for 10 hours, reflecting the balance between responsibility and reward.
As an Assistant Manager, your responsibilities will encompass ensuring customer satisfaction by consistently applying the KFC Connect Success Routine and prioritizing customer needs. You will oversee that all team members adhere to their shift responsibilities, maintain stringent food safety standards, and collaboratively assess team performance with the RGM. Addressing employee relations and resolving issues timely is integral, alongside assisting with recruitment, hiring, and promoting a culture of equity and belonging. Financial acumen is essential, as you help manage profit and loss through effective cash control, security procedures, inventory management, and labor oversight. Facility maintenance and compliance with health and safety regulations also fall within your purview.
Working at KFC as an Assistant Manager entails not only managing operations but also being part of a supportive and growth-oriented community. The company offers competitive compensation, performance bonuses, paid time off, a free meal each shift, and medical benefits. Employees have access to a 401k plan with a 4 percent match, career advancement options, professional development programs, tuition reimbursement, and scholarships supported by the KFC Foundation. This includes free college tuition options at Western Governors University, a savings match program, and hardship assistance. KFC is dedicated to creating a workplace where employees can thrive personally and professionally while contributing to a renowned hospitality brand.
The Assistant Manager role at KFC is pivotal in ensuring the restaurant operates smoothly and meets high standards of service and customer engagement. You will play a central role by supporting the Restaurant General Manager (RGM), upholding brand standards, and inspiring the team to deliver outstanding customer experiences. This position demands leadership, strategic thinking, and excellent interpersonal skills as you train, coach, and recognize team members. When the RGM is away, you will take charge of daily restaurant operations, making crucial decisions that keep the establishment running efficiently. The role is full-time with a 50-hour workweek, where you earn regular pay for 40 hours and time and a half for 10 hours, reflecting the balance between responsibility and reward.
As an Assistant Manager, your responsibilities will encompass ensuring customer satisfaction by consistently applying the KFC Connect Success Routine and prioritizing customer needs. You will oversee that all team members adhere to their shift responsibilities, maintain stringent food safety standards, and collaboratively assess team performance with the RGM. Addressing employee relations and resolving issues timely is integral, alongside assisting with recruitment, hiring, and promoting a culture of equity and belonging. Financial acumen is essential, as you help manage profit and loss through effective cash control, security procedures, inventory management, and labor oversight. Facility maintenance and compliance with health and safety regulations also fall within your purview.
Working at KFC as an Assistant Manager entails not only managing operations but also being part of a supportive and growth-oriented community. The company offers competitive compensation, performance bonuses, paid time off, a free meal each shift, and medical benefits. Employees have access to a 401k plan with a 4 percent match, career advancement options, professional development programs, tuition reimbursement, and scholarships supported by the KFC Foundation. This includes free college tuition options at Western Governors University, a savings match program, and hardship assistance. KFC is dedicated to creating a workplace where employees can thrive personally and professionally while contributing to a renowned hospitality brand.
Job Requirements
- 2+ years of restaurant or retail management experience
- Ability to assist with P&L management including cash control, security procedures, inventory maintenance, labor management and financial report review
- Ensure all employees receive proper training and resources
- Capability to promote equity, inclusion and belonging
- Excellent communication skills
- Adherence to corporate policies, procedures, and health and safety standards
Job Qualifications
- 2+ years of restaurant or retail management experience
- Strong communication skills for performance appraisals, disciplinary actions, employee motivation and training
- Ability to champion KFC's culture, values, equity, inclusion and belonging
- Experience in individual and team recognition, collaboration and motivation
- Competence in recruitment and hiring processes
- Knowledge of corporate policies, procedures, occupational health and food safety standards
Job Duties
- Ensure consistent customer satisfaction by modeling the KFC Connect Success Routine and prioritizing customer needs
- Oversee team members adherence to shift responsibilities and maintain food safety standards
- Take charge of restaurant operations in the RGM's absence
- Collaborate with the RGM in assessing team performance and providing constructive feedback
- Address employee relations issues and determine resolutions or escalate to the RGM
- Assist in sourcing, recruiting, interviewing and hiring team members
- Act like an owner by assisting with profit and loss management including cash control, security procedures, inventory maintenance and labor management
- Review financial reports and take actions to optimize performance
- Support the RGM in facility maintenance and ensure health and safety standards are followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
