Assistant Unit Manager

Greer, SC, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

competitive pay

bonus eligible

Paid Time Off

free meal each shift

medical benefits

401K retirement plan with 4% match

Career advancement and professional development

tuition reimbursement and scholarship opportunities

Job Description

KFC Corporation is a globally recognized leader in the quick-service restaurant industry, known for its iconic fried chicken and commitment to delivering quality food with exceptional service. As a major brand within the restaurant sector, KFC has established a widespread presence across various markets, catering to diverse customer preferences while maintaining its dedication to operational excellence and community involvement. Located at 1329 W. Wade Hampton Blvd., Greer, SC, this particular KFC restaurant is seeking an enthusiastic and skilled Assistant Manager to join their dynamic management team. This opportunity offers a full-time, salaried role designed for individuals passionate about leadership, team development, and customer satisfaction. The position provides a rewarding work environment that balances the challenges of management with avenues for personal and professional growth.

The role of Assistant Manager at KFC places you at the core of the restaurant's daily success, directly supporting the Restaurant General Manager (RGM) by ensuring that brand standards are upheld and that the team is motivated to deliver outstanding customer experiences. You will lead by example, coaching and recognizing team members to maintain high performance and foster a positive work culture. Acting as the RGM's second-in-command, you will assume full responsibility for operations in their absence, making critical decisions and driving the team towards operational excellence.

This position requires working a 50-hour week, with 40 hours compensated at a regular rate and an additional 10 hours paid at time and a half, offering a balanced work schedule that rewards dedication and commitment. Your leadership will be instrumental in enforcing food safety and health standards, managing financial processes including profit and loss oversight, and contributing to recruitment and training initiatives to build a strong team. The role invites you to take ownership of both the operational and interpersonal aspects of running a successful fast-food restaurant, while fostering an inclusive environment aligned with KFC's values of equity, inclusion, and belonging. With a focus on continuous improvement and employee engagement, this position not only advances your career but also allows you to contribute meaningfully to the community and the brand's legacy.

Job Requirements

2+ years of restaurant or retail management experience
Assist with profit and loss management by following cash control, security procedures, maintaining inventory, managing labor and reviewing financial reports
Ensure all employees receive proper training and resources
Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant
Lead efforts in individual and team recognition, collaboration and motivation
Identify and recruit exceptional talent, supporting the RGM in the hiring process
Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
Adhere to corporate policies, procedures and occupational Health and Food Safety standards

Job Qualifications

2+ years of restaurant or retail management experience
Experience in profit and loss management including cash control, inventory management, and labor management
Proven ability to train and develop employees effectively
Strong leadership skills aligned with promoting equity, inclusion and belonging
Demonstrated skills in recruitment, interviewing and hiring processes
Excellent communication skills for performance appraisals, disciplinary actions, and team motivation
Knowledge of corporate policies, procedures, occupational health and food safety standards

Job Duties

Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
Oversee team members' adherence to shift responsibilities and maintain high food safety standards
Take charge of restaurant operations in the RGM's absence
Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback
Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary
Assist in sourcing, recruiting, interviewing and hiring team members, while driving a culture of equity, inclusion and belonging
Assist with profit and loss management, including cash control, security procedures, inventory maintenance and labor management
Review financial reports and take appropriate actions to optimize performance
Support the RGM in facility maintenance and ensure health and safety standards are consistently followed