Assistant Store Manager I

Coach is a renowned global fashion house that traces its origins back to 1941 in New York City. With a rich heritage rooted in craftsmanship and design, Coach has evolved into a symbol of sophisticated luxury and timeless style. The brand takes inspiration from the inclusive and courageous spirit of its hometown, combining innovation with tradition to create pieces that are not just stylish but also crafted to last. As part of the Tapestry portfolio, Coach benefits from being a member of a global house of brands that is committed to pushing boundaries and embracing diversity, equity, and inclusion. This collective commitment enhances Coach’s position as an influential player in the luxury fashion industry. The Tapestry family fosters an environment of optimism and innovation, making it a dynamic workplace that thrives on creativity and a genuinely welcoming culture.

The role of Assistant Store Manager at Coach is vital to the brand's retail success and customer experience. This position involves partnering directly with the Store Manager to drive sales performance, uphold operational excellence, and support team development. The Assistant Store Manager leads by example on the sales floor, ensuring that every customer interaction reflects Coach’s high standards of service and brand values. This role requires an individual who is adaptable and capable of implementing impactful sales and operational strategies, contributing not only to the store’s success but also to their own professional growth within a prestigious luxury brand. The job demands a strong focus on team leadership, offering coaching, recruiting top talent, and fostering a collaborative and inclusive atmosphere among team members.

In addition to sales and customer service, the Assistant Store Manager supports omni-channel initiatives, facilitating virtual shopping and digital engagement to enhance the customer experience in today’s interconnected retail landscape. Operational responsibilities include ensuring compliance with company policies, managing scheduling and payroll, maintaining visual merchandising standards, enforcing loss prevention measures, and cultivating positive vendor relationships. Communication and collaboration play key roles in this position, as the Assistant Store Manager works closely with district and corporate teams to analyze market trends and execute cross-functional projects. The role is fast-paced and requires a flexible schedule that includes nights, weekends, and holidays in peak retail seasons. Coach values strong competencies such as courage, creativity, customer focus, strategic agility, and interpersonal savvy in their employees and leaders, which are essential for succeeding in this dynamic environment.

This is an excellent opportunity for individuals passionate about luxury retail and brand stewardship, looking to advance their careers in a respected and innovative global company. The base pay range for this position is $18.50 to $38.25 per hour, aligning with local wage laws and regulations. Benefits include medical, dental, and vision insurance, 401(k), paid parental leave, commuter benefits, disability insurance, and tuition assistance, all of which underscore Coach’s commitment to supporting its team members’ well-being and professional development.