Assistant Store Manager (Bilingual)

Community Choice Financial Family of Brands is one of the largest consumer specialty finance organizations in the United States, operating over 1,500 brick-and-mortar stores across 24 states and offering online financial products in 20 states. With more than 10 distinct brands, the company is dedicated to providing customers with access to short-term financial services when they need it most, empowering communities and individuals through thoughtful and accessible financial solutions. Community Choice Financial values a performance-driven, people-first culture and offers expansive growth opportunities within its multiple brands, making it a dynamic and rewarding place to work.\n\nThe Assistant Store Manager (ASM) position at the Cleburne, TX location offers a unique opportunity to get hands-on experience running a store and develop essential leadership skills in real time. This role combines customer service, account management, outreach, and risk management responsibilities, all critical to the successful operation of the store. The role is hourly with a starting wage of $16.00 per hour and includes a comprehensive benefits package designed to support professional and personal growth. ASMs play a pivotal role in ensuring customer satisfaction by tailoring financial services to meet real financial needs while fostering customer loyalty and managing operational risks.\n\nASMs develop leadership capabilities by providing coaching and support to Customer Service Representatives and managing store operations, including opening and closing procedures, vault and cash drawer management, compliance with company and legal policies, and maintaining store appearance and safety. The position demands excellent communication skills and the ability to work efficiently in a fast-paced environment, handling multiple challenging tasks. Opportunities exist for career advancement through performance-based promotions, supported by extensive training programs and cross-brand experiences.\n\nThe company also highly values inclusivity and diversity, promoting an equal opportunity workplace free from discrimination. Alongside offering paid on-the-job training, access to e-learning modules, and educational reimbursement programs, Community Choice Financial includes benefits such as medical insurance with telemedicine, traditional and Roth 401(k) retirement plans with company matches, voluntary benefit plans including dental, vision, disability, and life insurance, plus a range of wellness and employee assistance programs. ASMs contribute to building a welcoming and secure environment for customers and teammates alike, embodying the company's mission to provide the Power of Choice to all communities it serves.