Assistant Store Manager

Valencia, CA, USA|

Job Overview

Compensation

Hourly

Range $19.75 - $21.50

Benefits

Health Insurance

Paid Time Off

Retirement Plan

employee discount

Training and Development

flexible schedule

Job Description

Vitamin Shoppe is a leading specialty retailer in the health and wellness industry, dedicated to providing high-quality vitamins, supplements, and other related health products. The company is known for its commitment to health enthusiasts and customers alike, emphasizing the importance of wellness and nutrition in everyday life. With a strong presence in the retail sector, Vitamin Shoppe focuses on delivering an outstanding customer experience through knowledgeable staff, personalized service, and a comprehensive product assortment. The company's mission is to empower individuals to lead healthier, more active lifestyles by offering products and advice that support their wellness goals.

The Assistant Store Manager role at Vitamin Shoppe is vital in ensuring the store operates smoothly while providing exceptional 5 STAR customer service. This position requires a professional who can effectively manage store operations, drive sales through product knowledge and merchandising, and lead a team dedicated to customer satisfaction and wellness education. The Assistant Store Manager supports the Store Manager by taking charge during their absence, handling opening and closing procedures, maintaining store security and cleanliness, and ensuring all visual and promotional displays align with company standards.

This role also involves recruiting and developing a team of health enthusiasts, participating in training programs such as Vitamin Shoppe University, and applying strategic planning for scheduling and workload management. The Assistant Store Manager plays a crucial part in executing inventory management, including processing shipments, managing returns, and conducting physical inventories to maintain optimal stock levels. Furthermore, this position fosters community engagement through outreach activities and sampling programs, extending the Vitamin Shoppe brand beyond the store walls.

In addition to operational duties, the Assistant Store Manager is responsible for upholding company policies and values, maintaining effective communication within the store and with the broader management team, and ensuring a safe work environment for both customers and employees. This position requires flexibility to work various shifts, including nights and weekends, and the ability to adapt to changing business needs. The wage for this position ranges from $19.75 to $21.50 per hour, reflecting factors such as experience, skill set, and organizational requirements. Overall, the Assistant Store Manager is a key leader entrusted with enhancing both the customer experience and the store’s commercial success, making it a rewarding role for individuals passionate about health, wellness, and retail management.

Job Requirements

High School Diploma or GED or equivalent combination of experience and instruction
Three years retail experience
One-year retail management experience
Familiar with retail sales, merchandising programs, safety procedures and the competitive environment
Experience in or personal passion for the health, wellness, and nutrition industry
Demonstrate basic technology skills or a willingness to learn and adapt
Strong interpersonal and public relations skills
Solid organizational and problem solving skills
Flexibility to work nights and weekends
Computer skills
Valid driver’s license

Job Qualifications

High School Diploma or GED or equivalent combination of experience and instruction
Health and Wellness industry experience preferred
Familiarity with retail sales, merchandising programs, and safety procedures
Experience or personal passion for health, wellness, and nutrition industry
Demonstrated basic technology skills such as point of sale systems or mobile devices
Three years of retail experience
One-year retail management experience
Strong interpersonal and public relations skills
Solid organizational and problem solving skills
Flexibility to work nights and weekends
Computer skills
Valid Driver’s License

Job Duties

Establish models and reinforce outstanding 5 STAR service through engagement and selling techniques to achieve financial goals
Use product knowledge and resources to educate customers and assist in product selection
Maintain professional and courteous relationships with customers and co-workers fostering a positive work environment
Promote growth and sales through community outreach and active customer engagement
Assist Store Manager in team development including interviewing and selection
Participate in learning and development activities and ensure timely store training completion
Use strategic planning to create schedules and execute workload
Execute and maintain operational, promotional, and merchandising standards
Ensure inventory management processes including product rotation and cycle counts
Prepare store by cleaning, merchandising, and setting monthly sales promotions
Protect company assets including cash control and inventory
Maintain store security and safety for employees and customers
Communicate effectively within the store and with management teams
Operate cash register, prepare transactions, and perform opening and closing register functions
Execute company policies and maintain brand standards
Lead store operations in absence of Store Manager including opening and closing
Communicate company vision, values, and sales goals during daily meetings
Participate in company donation drives as directed