Assistant Store Manager

Caffè Nero is a renowned European-style coffeehouse brand committed to delivering the finest coffee and an exceptional customer experience. Founded with a passion for quality and community, Caffè Nero has become a respected name in the coffee industry, known for its award-winning coffee and stylish store environments. The company emphasizes creating a welcoming atmosphere where both customers and employees feel valued and inspired. With a focus on training and development, Caffè Nero invests in its people, ensuring they have the skills and knowledge to maintain high standards of service and coffee quality. Operating stores across multiple locations with a strong presence in Boston, MA, Caffè Nero fosters a culture of teamwork, respect, and continuous improvement. The company’s commitment to work-life balance, fair compensation, and employee benefits makes it an attractive employer for those passionate about the coffee industry and hospitality.

This role is for a full-time Assistant Store Manager located at the Burnham Building in Boston, MA. The Assistant Store Manager will play a critical role in supporting the Store Manager to achieve Caffè Nero’s core business goals. These include building and retaining a talented team, delivering friendly and efficient customer service, maintaining first-class store standards, and managing daily business operations. As a key custodian of the Caffè Nero culture and brand ambassador, the Assistant Store Manager will help foster a positive work environment where employees are motivated to perform their best. This position offers a competitive salary based on experience, paid time off, comprehensive training, a fun work environment with flexible scheduling that supports work-life balance (including no late nights), and a range of rich employee benefits. Additional perks include free coffee and food during shifts, staff discounts, and recognition holidays such as Thanksgiving, Christmas, and the employee's birthday. The Assistant Store Manager will also have the opportunity for career development within the company, making this an excellent role for aspiring leaders seeking to grow in the hospitality sector.