Assistant Store Manager

Insomnia Cookies, founded by Seth Berkowitz in a college dorm room over 20 years ago, has evolved into a beloved bakery and delivery brand renowned for its warm, delicious cookies delivered late into the night. Headquartered in Philadelphia, PA, Insomnia Cookies now operates over 300 stores globally and continues to expand its footprint with an innovative bakery and delivery concept. The company also boasts a rapidly growing nationwide shipping and gifting portfolio, providing cookie lovers everywhere the chance to indulge in their favorite treats. Known for its 'sweet-easy' experiential concept, Insomnia Cookies fosters a fun, fast-paced team culture centered on accountability, operational excellence, and customer satisfaction.

The Assistant Bakery Operations Manager (ABOM) role at Insomnia Cookies is a critical leadership pipeline position based in the Gainesville, FL store located at 1702 W University Ave Suite B1. This role is designed to develop the next generation of Bakery Operations Managers by combining hands-on bakery operational responsibilities with talent development, administrative ownership, and team leadership. The ABOM is expected to operate at near-BOM level, executing bakery operations with urgency, accuracy, and accountability while building the skills necessary to independently run a bakery.

An ABOM acts as a true extension of the Bakery Operations Manager (BOM) and must be prepared to assume full bakery ownership when necessary. The role entails ensuring strict adherence to product quality, cleanliness, food safety, and guest experience standards, while also managing inventory, scheduling, staffing, and administrative tasks. ABOMs play an instrumental role in talent acquisition and development, supporting recruiting, interviewing, onboarding, and training new team members. They provide consistent coaching and performance feedback, upholding a culture of accountability and growth mindset throughout the bakery team.

In addition to executing daily operational tasks, ABOMs partner with BOM and Area leadership to identify gaps and implement solutions that drive bakery performance. The ability to manage bakery operations independently during the absence of the BOM is a hallmark of success in this role. The position offers competitive pay with bonus eligibility, medical, dental, vision, and pet insurance, paid vacation and wellness days, career development opportunities leading to BOM leadership, and unique perks such as free cookies every shift.

For those passionate about the food and hospitality industry and eager to grow into a bakery leadership role, the ABOM position at Insomnia Cookies presents an exciting opportunity. Candidates with leadership experience in fast-paced, high-volume environments who possess strong operational discipline, coaching ability, and teamwork skills will find this role both challenging and rewarding. This role not only supports business operational excellence but also fosters personal and professional growth, preparing future leaders for successful bakery management careers.