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Assistant Store Leader (Assistant Manager)

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

401k plan
RRSP plan
Premium pay for holidays worked
Paid PTO Plans
comprehensive health coverage
Monthly bonus/incentive potential
Tuition Reimbursement including GED
Adoption assistance

Job Description

7-Eleven is a globally recognized leader in the convenience retail industry, boasting over 86,000 locations worldwide and surpassing every retailer in size. This iconic family of brands is best known for revolutionizing convenience stores, restaurants, and fuel services through cutting-edge innovation and a strong customer-first philosophy. 7-Eleven is dedicated to helping employees "activate awesome" by empowering them to make a meaningful impact in their stores and communities every day. The company emphasizes growth, leadership, and the chance to shape the future of convenience, making it an exciting and rewarding place to work.

The role of Retail Assistant Manager at 7-Eleven offers individuals an excellent opportunity to be part of a dynamic management team within one of the most trusted convenience retail brands in the world. This full-time position focuses on providing valuable management and leadership experience with competitive pay. The Assistant Manager will be working closely with the Store Leader to oversee daily store operations, ensuring that all employees deliver excellent customer service and that the store meets company standards for cleanliness, safety, and merchandising. 7-Eleven is committed to supporting its employees by providing proper training so they can confidently contribute to the success of their location.

This position offers a unique chance for aspiring leaders to develop supervisory skills, contribute to team success, and benefit from a strong "promote from within" philosophy, which provides advancement opportunities across all levels of the company. The Retail Assistant Manager will play a critical role in maintaining high retention by focusing on recruiting qualified applicants, coaching and developing store employees, and encouraging productivity. Key responsibilities also include assisting in the implementation of merchandising and marketing programs, handling cash and fuel transactions, and promoting the store's customer loyalty program.

7-Eleven also offers a comprehensive benefits package, including retirement savings plans such as a 401k for U.S. employees or an RRSP for Canadian employees. Paid time off, premium pay for holidays worked, adoption assistance in the U.S., tuition reimbursement including GED programs, and monthly bonus or incentive potential are additional benefits that make this an attractive management role. Candidates will find a supportive workplace committed to diversity and equal opportunity, fostering an environment where everyone can thrive and contribute meaningfully to the company’s mission.

The ideal candidate will possess excellent communication skills, computer proficiency with Microsoft Word and Excel, and the physical capability to perform multi-tasking and light physical activities like bending, reaching, and lifting up to 50 pounds. While a high school diploma or GED is preferred, candidates with at least one year of retail management experience will also be strongly considered. A valid driver’s license and automotive liability insurance are required to meet the responsibilities of this role properly.

Overall, the Retail Assistant Manager role at 7-Eleven offers a promising career path within a global industry leader focused on innovation, employee development, and customer satisfaction.

Job Requirements

  • Ability to oversee and provide customer service leadership, training, and coaching alongside the Store Leader for all store employees
  • Demonstrated strength maintaining high retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity
  • Ability to assist in implementing all merchandising and marketing programs
  • Competency in cash handling, fuel transactions, and promoting the loyalty program
  • Ability to maintain a clean, safe environment by complying with all health and sanitation procedures
  • Excellent oral and written communication and intrapersonal skills
  • Proficient computer knowledge including Microsoft Word and Excel
  • High school diploma or GED preferred but not required with at least one year of retail management experience
  • Valid driver's license and automotive liability insurance
  • Ability to multi-task, perform repeated bending, standing, reaching, and occasionally lifting up to 50 pounds

Job Qualifications

  • High school diploma or GED preferred but not required with at least one year of retail management experience
  • Proven leadership or supervisory experience
  • Strong communication and interpersonal skills
  • Ability to multi-task and manage multiple responsibilities effectively
  • Proficient computer knowledge, preferably with Microsoft Word and Excel
  • Valid driver's license and maintenance of automotive liability insurance

Job Duties

  • Oversee and provide customer service leadership, training, and coaching alongside the Store Leader for all store employees
  • Maintain high retention by identifying qualified applicants, developing leaders, empowering employees, and encouraging productivity
  • Assist in implementing all merchandising and marketing programs
  • Handle cash, fuel transactions, and promote the loyalty program
  • Maintain a clean, safe environment by complying with health and sanitation procedures to ensure the store is presentable and products are in-stock
  • Communicate effectively both orally and in writing with team members and customers
  • Utilize computer skills proficiently including Microsoft Word and Excel

Job Criteria

Experience

Mid Level (3-7 years)


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