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Assistant Store Leader (Assistant Manager)

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

401k plan
RRSP plan
Premium pay for holidays worked
Paid Time Off
comprehensive health coverage
Monthly bonus
Tuition Reimbursement
Adoption assistance

Job Description

7-Eleven is an iconic global brand that operates a vast family of convenience stores with over 86,000 locations worldwide, making it the largest retailer in the world by store count. Recognized for revolutionizing the convenience retail industry, 7-Eleven consistently leverages cutting-edge innovation to enhance its offerings in convenience, restaurants, and fuel services. The company is dedicated to being the first choice for customers by delivering outstanding service and fostering strong community connections. 7-Eleven strongly believes in empowering its employees to "activate awesome"—encouraging them to make meaningful impacts both in their stores and in the communities they serve every day. This commitment to growth, leadership, inclusion, and excellence makes 7-Eleven an attractive workplace for individuals aspiring to build lasting careers in retail and management.

The Retail Assistant Manager position at 7-Eleven offers a dynamic and rewarding opportunity for professionals who enjoy working as part of a management team and who bring previous supervisory experience to the table. This role is full-time and designed to provide valuable leadership and management experience with competitive pay. The Assistant Store Leader Trainee is a pivotal position responsible for assisting the Store Leader in driving the store's operational success through effective team leadership, customer service excellence, and store management.

As a Retail Assistant Manager, you will receive hands-on training and mentorship aimed at enhancing your leadership skills and retail knowledge. 7-Eleven has a robust "promote from within" philosophy, offering significant advancement opportunities across all levels of the organization. This means employees who demonstrate dedication and capability can climb the career ladder quickly, benefiting from a supportive environment that prioritizes professional development.

This role requires overseeing customer service leadership, coaching, and training for store employees while maintaining high standards for retention and productivity. You will play a critical role in recruitment by helping to identify qualified applicants and developing future leaders within the store team. You will also be responsible for merchandising and marketing program implementation, including promoting loyalty programs and managing fuel transactions where applicable.

The Retail Assistant Manager will be expected to maintain a clean, safe, and welcoming store environment by ensuring compliance with health and sanitation procedures and keeping all products in stock. Exceptional communication skills, computer proficiency (especially in Microsoft products like Word and Excel), and the ability to multitask effectively are vital to succeeding in this position. Physical demands include standing, bending, reaching, and occasionally lifting up to 50 pounds.

7-Eleven is committed to providing a comprehensive benefits package to its employees. These benefits include 401k or RRSP plans depending on the country, premium pay for holidays worked, paid time off, comprehensive health coverage, monthly bonus and incentive opportunities, tuition reimbursement including GED programs, and adoption assistance available to U.S. employees. The company values workplace diversity and provides equal employment opportunities to all individuals and is dedicated to fostering an inclusive environment.

If you are ready to grow your leadership capabilities, work within a supportive and fast-paced environment, and make a difference in the world of convenience retail, consider joining 7-Eleven as a Retail Assistant Manager. This position offers competitive pay, extensive training, and an exciting pathway to advance within one of the world's most recognized and respected retail brands.

Job Requirements

  • High school diploma or GED preferred
  • Minimum one year retail management or supervisory experience required
  • Valid driver’s license and automotive liability insurance
  • Ability to multitask and physically perform standing, bending, reaching, and lifting up to 50 pounds
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft products, especially Word and Excel
  • Ability to provide leadership and coaching to team members

Job Qualifications

  • Previous supervisory or retail management experience
  • Excellent oral and written communication skills
  • Proficient computer knowledge, especially Microsoft Word and Excel
  • Ability to provide leadership and training to store employees
  • Skilled in cash handling and fuel transaction procedures
  • Demonstrated capability in maintaining store cleanliness and safety
  • High school diploma or GED preferred but not mandatory with management experience
  • Valid driver's license with automotive insurance
  • Strong multitasking and physical stamina capabilities

Job Duties

  • Oversee and provide customer service leadership alongside the Store Leader
  • Train and coach store employees to ensure excellent service and productivity
  • Assist in recruitment by identifying qualified applicants and developing future leaders
  • Implement merchandising and marketing programs including loyalty promotions
  • Manage cash handling, fuel transactions, and other store operations
  • Maintain a clean, safe, and well-stocked store environment by complying with health and sanitation standards
  • Communicate effectively with staff and customers
  • perform administrative tasks using computer programs

Job Criteria

Experience

Mid Level (3-7 years)


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